McDonald's Menu Prices at 211 E Genesee St ★3.5 (803)

The quality of this McDonald’s depends almost entirely on which manager is running the show that day. Some visits are smooth and pleasant, while others… not so much. Unfortunately, my most recent stop fell into the latter category. The manager on duty was, without exaggeration, the loudest and bossiest presence in the entire building. You could hear her from every corner of the restaurant, barking orders nonstop. For someone so vocal about what everyone else should be doing, it’s surprising that one of the simplest tasks—bringing food to the table listed on the receipt—was ignored. My order was marked for table service at table 102. Not only did no one bring the food out, but the table itself was dirty when I arrived. I ended up cleaning it myself just to have a place to sit. It’s a small thing, but it says a lot about attention to detail and customer care. This location can be good, but the inconsistency makes it a gamble. When the right manager is working, things run smoothly. When the wrong one is, you feel it the moment you walk in.

If I could give less stars I would. The absolute worst service I have ever had. Waited 6 minutes just to place our order and after saying hello 5 times we were told to wait so we waited another 2 minutes before they said they were ready. Then we waited 7 more minutes at the drive thru for our food and they told us to pull up, we simply said that we weren't pulling forward to wait longer we will wait at the window. The employee turned around to grab the manager(pm). Then the manager grabbed our two meals with two sandwiches put it all in the bag opened the window and said "we're just trying to do our job, next time I'll be glad to refund you're money and you can just leave", she then slammed the window and walked away running her mouth. As a manager you should have better customer service extremely disappointed.I will never be back.

Nov 18 noon we haven’t been to a McDonalds in years we were out for a drive got really hungry so we thought let’s take a chance- the manager in charge was full of smiles we got hot right food when it got busy the manager was on point she had that place running like a fine tooth machine. Awesome job ‼️thank you for the great lunch. To the owner give her a raise

This is your typical McDonald's, the staff is always friendly, but being one of only two fast food places in Iron River, be prepared to wait in a long line. Even ordering ahead, I still had to wait 13 minutes to get my order. That aside, it works in a pinch.

Somehow burnt, and not toasted at the same time I ordered breakfast through their app a couple minutes before breakfast was over, and they said they couldn’t prepare the breakfast because they were now on lunch. I ordered breakfast sandwiches well before they switched to lunch, told me I had to cancel my order. I think if you’re going to order breakfast through their app, just do it at least by 10:15 even though they don’t switch to lunch until 10:30.