McDonald's Menu Prices at 8200 32nd St ★2.8 (1307)

Got ripped off on my large fries today. This pic is taken before I took even one fry out of the box. Also requested burgers without pickles. Failed there too

Tell me how we go through the drive thru before our long drive and when we leave we pull out our sandwiches and they are ice cold. Plus we ordered two medium drinks and the person put one large on our receipt. We did manage to get that rectified before we left but couldn’t turn around to fix the sandwiches because we had somewhere we had to be. I know u were getting ready to switch to your lunch menu but our sandwiches should have still been hot/warm not ice cold.

This has got to be the worst McDonald’s. Not even just once but continuously. The food itself is typically fine, but it’s the service that’s unbelievable. Usually if I didn’t like a place I’d just avoid it, but this is really the only fast food in Richland. The staff is so rude, especially in the morning and late at night. I feel like the lunch shift is always fine. Then the manager allows it and promotes it. Anytime they get something wrong they immediately jump to a refund and get extremely annoyed about it, but all we want is the right item. If you address them getting something incorrect then they act like it’s our fault. Even when we pull up to the window it’s “what do you want”. It’s just crazy and as a manager myself in a different industry I would never allow my team members to treat people that way.

So the first issue was the food. My burger was literally RAW inside. See pic below. To top that off, my order was completely messed up- medium fries instead of a large, cheeseburgers with no pickles, instead of only pickle. Small frozen cokes instead of medium. My second issue was the service. The total for my meal was $25.08. I actually had cash on me, so I gave the person working the register $40 and then tried to hand him a dime -so I wouldn't get a bunch of loose change back. He refused to take the dime, stating that he already had "punched it in and couldn't change it." No...you just can't count back change. Do better.

This place sucks, ordered our food and when we went to pay for it the girl at the window only told us the price of the order and we asked her what was all was ordered and she said was the big breakfast meal but through the drive through we ordered a sausage egg McMuffin meal and a big Breakfast that was supposed to come with pancakes but didn't 😡😡 but then the lady a the pay window made us get another order of the sausage egg McMuffin after we asked her if it was on our order and she said no, then after we got on the road I noticed there weren't any pancakes in with my Big Breakfast meal, We Tried to call McDonald's but no one answered and said they were busy, so we left a message but haven't heard back from them😡😡