McDonald's Menu Prices at 7778 Gratiot Ave ★3.4 (692)

Went through drive through and ordered a hot fudge sundae with m&ms and I used the app. The women working the front filled the sundae to the brim with vanilla ice cream and added a tab of hot fudge and M&ms. Rather saved the money and ordered and ice cream cone :/

I was surprised to see such terrible reviews when going to add a review for my most frequented fast food stop. I’m sure a lot of the issues others posted about might just be a specific crew/shift of workers, as the shift that is regularly working around 3:30/4pm is always polite and professional. There’s 2 guys working there who are usually at the windows for paying/getting food and they always greet you with a smile and say thank you have a nice day. I’ve never had my Oder be wrong, but sometimes the burgers are very messily put together but that’s a fair trade off for quick food and good customer service. After reading these reviews i was shocked at how many people have had a bad experience at this store, and hopefully management will try to rectify the issues others have mentioned.

This place is slow slow slow. We pulled up and ordered 2 iced coffees that’s it. They forgot to add one to the order and we told them at the window. They told us to pull forward in front of the building and then completely forgot about us! Whole ordeal took about 25 minutes for 2 iced coffees. Will not be coming back.

Ordered a large fry with my meal, and they were half filled and carton did not have monopoly code, which is why I ordered the large. Fries were also lukewarm at best. Maybe instead of focusing on speed, focus on the quality of product you are making. For over $10, you shouldn’t be getting cold food. Drink station was also noticeably dirty

This place sucks so hard. I avoided it for months because they can't get even the most simple order right, then I stopped there today against my better judgement and once again they reassured me that I should never come back here. First they tried to hand me the wrong order, and when I told them it was the wrong order they acted like I was an idiot and read off the contents of some other person's order to while I told them multiple times that it wasn't mine. Then, when they finally wrapped their heads around the incredibly complex issue and handed me my order, I found that they had forgotten about half of it. So I went inside to wait another ten minutes for them to give me attitude about getting the rest of my order. And after all that, they still screwed the order up lmao