McDonald's Menu Prices at 440 E Commerce ★3.4 (1172)

So I’m new to the area and love McDonald’s coffee! Everytime I go in the mornings I get my coffee from Raven and she always is so kind and has the biggest smile on her face. Honestly I look forward to seeing her! You all are lucky to have her bc she makes the experience better just with her smile! It’s very genuine. She’s usually at the second window where you pick up in drive thru. Idk if she will see this but thank you, you make my day better just with your smile!

Waited 30 minutes for my curbside pick up and I saw people go around the drive-through a few times so I decided to go in. One of the workers said she didn’t see it on there and it didn’t pop up. I showed them my order number and receipt and apparently they were gonna start making it but they didn’t. They had no workers at the counter. I stood there forever and asked about three different times to make it at this point. this one worker kept coming to me and I told her what I was waiting for and she said okay and she just kept walking away. It had been an hour this man picking up DoorDash told one of the workers that I have been waiting here for an hour. She says “you ain’t been waiting here for no hour”. She says it with a nasty attitude. Her face had a very nasty look on it. All of the workers had a attitude. Some on their phones. They all were laughing and playing around. Horrible place. They had to remake my sandwich because it was wrong. I didn’t realize until I got home that they didn’t give me all my chicken nuggets. I didn’t get no apology or nothing. My food is cold and it’s been over an hour and I left. This is completely unacceptable and those employees need to be fired. You can’t just treat people however you feel like it. The customer service at this McDonald’s is absolutely horrible and if I could give this place a negative star then I would.

Hands down the worst McDonald’s I’ve ever been to. I tried to get an iced coffee.. they tried charging me when I used my points, the cashier had an attitude problem, and when I finally got my coffee after waiting in the drive thru for 10 mins it was just milk And flavor. I took it inside and asked them to remake it.. they did and again it was just milk and flavor. Whoever is training these people is incompetent. I used to work at McDonald’s and I know what an iced coffee looks like. This isn’t it.

Went for lunch 12/14. Ordered a number 3 with bacon and a happy meal. The burger was straight raw in the center. It happens. Go back, ask for a remake. Get another, less raw but still raw burger.

I can only assume something is wrong with your cooks. Please have them checked out. Usually your service is good, but tonight was horrible. I ordered a big Mac combo through the app so there should not have been any confusion to my order, but it was still messed up. As you can see, the container was correct and that's why when I looked in my bag, I thought that I had the right order. However, I received a fish sandwich in the food container. Also, I ordered 2 pumpkin pies and got 1 apple and 1 pumpkin. For such a large corporation, you definitely are messing yourselves up by allowing this type of poor service to go out of your doors. Maybe McDonald's should get some training from Chic-fil-a. As well, I should have known they would mess up my order since they could not give me a receipt. Now I cannot report the bad order because I don't know the store number.