McDonald's Menu Prices at 4170 Fountain Lane ★2.5 (313)

Every single time I come to this McDonald’s it’s a horrible experience. I always order a cheeseburger with extra onions, and they never put the onions on it. Not sometimes — every time. On top of that, the fries are always cold. The customer service is just as bad. I get rushed at the speaker, and they’re asking “anything else?” before I can even finish ordering. It feels like they don’t listen and don’t care. Nobody wants to spend their hard-earned money just to get wrong food and bad service over and over again. If I’m paying for my food, I need it made correctly. This location seriously needs to do better.

I'll say that I avoided coming to this McDonald's for a while after having a terrible experience in the Drive-Thru while working for doordash and the lobby was closed. BUT!! After coming through the drive-thru here today I needed to give credit where credit is due because the lady working the drive-thru was extremely nice and professional. Give that girl a raise. Good customer service can change a lot.

Placed an order online for pickup in lobby and still had to wait over 10 min for it just for the order to have been sitting with doordash orders & to be incorrect. No cashier or anyone available to help in the front for over 15 min. Best to just use drive thru since its priority

I dont have a clue what kind of people you have hiring at this mcdonalds but I had a fingernail in my frappe. It looked like a worker had chewed their nail off and spit it into it. I was nice to these people and still got some nasty stuff happening. Definitely taking legal actions next time.

I personally hate McDonald’s but my brother loves it. I came to get my family food just 20 minutes ago after work. I placed my order and understood my order was gonna take time because it was rather large. It was very slow like two other customers. I was patient and nice cause i understand it’s late at night. This lady got such an attitude and was pissed off at me because they forgot two large fries. That was the only thing missing and I was nice about it cause I don’t wanna cause a fuss. This lady took 15 minutes to get me my fries and proceeded to throw her hands up in the air stomping away all pissed off after giving me the fries. I just wanted to get my family food they wanted. Do workers these days think I’m happy to receive a messed up order and think I wanna stay and chit chat? NO I DONT. I want my food then to go home to my family who are waiting. I don’t need a slow lazy worker getting mad at me and giving me attitude because THEY messed up MY order. I’d rather go to Wendy’s and wait forever then get attitude from someone who clearly has no life and dosent wanna work. She should be fired. I will never be going here again much less any McDonald’s again. Someone McDonald��s has forgotten you can only continue getting customers if you actually treat them nice. Of course McDonald’s could care less what any of us think and feel and I know they won’t do anything about it.