McDonald's Menu Prices at Hwy 5 & Hwy 14 ★3.5 (995)

I ordered through the app for curbside delivery. They had given me the wrong sandwich, so I called the store to let them know, and that I was still in the curbside space. The manager was very nice and said they would remake my sandwich. After 13 minutes, I called back to ask where my remade sandwich was. The manager responded that she had been expecting me to come through the drive-thru.🤨 When I received my sandwich, grease was literally pouring out of it. Grease got everywhere. I had to completely remove the sandwich from the wrapper and blot both sides with a napkin. I didn't think to take a picture of it until I had had already eaten it. I normally wouldn't have mentioned the coffee, but it was very weak, making a challenging experience that much worse.😕

Everything on the screen was correct. BOTH windows (1&2) read MY order but they handed me the wrong bag. I went back to get it fixed bc ik mistakes happen and 1 lady spoke to me condescendingly. Mind you i repeated my order THREE TIMES when i went back. And they STILL messed up again. But by now most of my lunch break is gone so i couldnt go back. I said legit 3 times i would like buffalo, ranch, and sweet and sour sauce. Idc if i have to pay more for that but throw it in the bag & charge me then? Bad days happen and mistakes happen, but not CARING enough to be diligent the second time AFTER a mistake is poor customer service and/or food service from someone whom has worked in it their whole life.

In general, over the years, I have to say that staff here have truly been quite kind and actually friendly. If you engage them, odds are good, they will talk with you. The restaurant has stations that allow you to order on your own. You can also order on the app. Either way, your order number appears on a screen and you can watch it move up the list. The food here has always met McDonald's standards, although I recently found that their frozen Cokes are more frozen air than Coke. Pretty disappointing. This is one of my nephew's favorite places to go for breakfast, and we always feel comfortable inside. Every morning my father stops in for his coffee ☕️ and he's never disappointed at the quality. Now that it is post heavy COVID they have had some staffing issues, but it hasn't seemed to have had an effect on service.

It’s very frustrating to have to walk inside twice because the drive through worker has taken items off your order and the team members inside have forgotten to put half the things in the bag before bringing it out, then to have to curbside order because, guess what? Part of it’s STILL NOT THERE. I get that you guys get busy, I do. But just think how much time wouldn’t have been wasted, on my order multiple times, if it had been right from the beginning. As well as the other people I saw whose orders were messed up. I think some time also needs to be taken for better training and staff support. The cashier shouldn’t have to wait multiple minutes for another member of staff to get them quarters.

will never eat here again. After asking for a remake, I watched three employees team up just to mess with my burger and flip it around instead of simply fixing it. Their behavior was unprofessional and completely unacceptable. I ended up having to throw the burger away because I couldn't even trust it after seeing them handle it that way. A total waste of money."