McDonald's Menu Prices at 901 Chipman Rd ★3.6 (1993)

I visited this location recently, and while the experience wasn't a total loss, the food quality definitely left a lot to be desired. Here is the breakdown of my visit: The Service I have to give credit where it’s due: the staff was fantastic. From the moment I walked in, I was greeted with a smile and genuine friendliness. They were quick to take my order and handled the rush with a great attitude. If I were rating based on service alone, this would be a 5-star review. The Food & Drink Unfortunately, the kitchen didn't live up to the standard set by the front-of-house team. • Coca-Cola Icee: It had a strange, "off" aftertaste, almost as if the machine hadn't been deep-cleaned recently or the syrup was past its prime. It was pretty much undrinkable. • Fries: These were a major disappointment. Instead of the classic crispy golden fries, they were soaked in oil and completely floppy. * Burger: The assembly was a mess. The toppings were sliding off one side, and the bun was smashed, making it difficult to eat without getting sauce everywhere. Final Thoughts I suppose some might say this is just the "McDonald’s standard" these days, but it’s still disappointing when you can’t get the basics right. It’s a shame because the employees are clearly working hard and being professional, but they are being let down by the quality of the product coming out of the kitchen. Bottom Line: Go for the friendly service, but maybe skip the Icee and check your fries before you leave the window.

I have gone to two different store to try to get food, both stores did not have any signs up stating they are closed today, this store only had a sign that stated that they close at 9 pm. There were cars in the parking lot and no one picking up the phone. I know that it’s New Year’s Day but have no signs up stating that you are close is unprofessional and seeing cars in the parking up and the lights on, I worked in the fast food business so I know a few things. But never would I ever not answer someone in the drive through when you have been open for an HOUR nor pick up the phone. Both stores had MULTIPLE cars we had to inform that no one was taking orders even tho lights are on and cars are in the parking lot.

Restrooms were extremely disgusting! Womens, had no toilet paper so there were paper napkins all over the floor. My husband said someone defecated in men's urinal, and he told the person at the cash register she stated "they all ready know about it". Kinda disgusting knowing no one was going to fix the problem, we stayed awhile in the play area and still no one cleaned either restroom. Gross!! I hoped they washed their hands before waiting on the customers.

Left without my coffees or a refund. I accidently placed my mobile order in drive-thru, but wanted to sit down inside and catch up with a friend and enjoy my drink. At the counter they refused to make my order because it was ordered for drive-thru. The cashier and manager were quite rude and not understanding at all. My order was only two coffees. She refused to make us anything and said no refund then walked away. Im here every morning for a coffee but I will no longer be buying anything from this establishment.

Joe the manager made this experience so wonderful I’m leaving a comment. There is no joke. I’m from out of town. I’m from Nebraska and I came up to go talk about a missing order and he was so understanding it’s so helpful that if I could come back to this, McDonald’s, I would. Dude needs a raise. Thank you Joe