McDonald's Menu Prices at 101 Mcdonald Lane ★3.5 (1780)

During a recent visit to this location, I experienced a level of service and food quality that was well below reasonable standards. Upon arrival, I was not greeted in a customary or professional manner. Instead of being asked how I could be helped or whether I would be using the mobile app, I was met with the statement, “What do you want.” I asked if I could use a code, was told yes, and then the employee went silent. I proceeded to place my order without being given a total. At the window, I explained that I had a credit from the previous month and politely asked if the employee could check the store’s log or notebook. I provided my first and last name and explained that during our last visit, an order for myself and my three children was missing items and incorrect. At that point, a manager intervened. I later learned his name was Jacob. Jacob stated, in a dismissive manner, that I would not be receiving anything and asserted that the store is “very good” about writing credits in their notebook. I calmly asked if my name could be written down and requested that the General Manager contact me. I even offered to provide my ID to verify my identity. This request was refused outright. I was told “no” repeatedly and informed that I was “not getting anything for free,” despite the fact that I was attempting to resolve a prior error, not obtain something improperly. After returning home, the food quality compounded the issue. The fries were undercooked, and the chicken nuggets were unacceptable. Out of an order of approximately 40 nuggets, several were visibly undercooked. Given that this food was for children, this is especially concerning. This experience reflects failures in basic customer service, conflict resolution, and food quality control. I am requesting that this incident be reviewed by upper management and that I be contacted by the General Manager to address both the unresolved credit from the prior visit and the issues experienced during this one.

This McDonald's is so clean inside, the food is good and the employees are so friendly. Even though they don't have a playplace they do have a pair of the touch screens for the kids to play on and a couple light up tables, there is also a back room that is semi private would be good for group gatherings/parties etc.

Out of all others I went to suck bad BUT this one almost made me feel like if I was back in my teens an im 52 years old. The food was not smashed HAMBURGERS and almost taste like it was back in the day. FRENCH FRIES WAS AWESOME. I normally don't go to McDonald's. This one I don't mind coming to at all. And my wife get her hair done right around the corner. From here. Awesome place.🫶🏽🫶🏽🫶🏽

Who ever made my iced French vanilla coffee did amazing?! By far the best I've had at any McDonald's 💯

Whether you go to Tokyo Japan or the most unknown town of Missouri you will get the same mcdonald's hamburger anywhere. The difference you hope to find is exceptional service and that is not something you will find at this location. We have to order our fries with no salt just so we get them somewhat fresh and we always ask for extra salt (at the window) so that we can have the salt on our fries that are now fresh. Feeding a family of 4 we asked for extra salt as they tell us to pull around to the front as they always do. We get down the road to find that they gave us a "single" salt packet. So we went back and I went in to ask the manager, I said "I asked for extra salt and you gave me one salt packet." She very sarcastically in this high pitch condescending voice said well i didn't mean to upset you sir, would you like some more and handed me "2 more." I wasn't expecting a handful of salt or anything but you may figure that throwing 4 or 5 in a bag wouldn't be the end of the world. I grabed a couple more out of the bin she was pinching from and walk off, just to hear in that same condescending voice "your welcome sir!" No I wasn't "welcome" if I was welcome I wouldn't have had to drive back to the store and walk in and get what I came to the drive through to get. It's important to hear this because these are the interactions that a lot of the time most of us wouldn't post about and others wouldn't know the truth about the kind of people they would end up having to interact with and the type of service they would have to deal with.