McDonald's Menu Prices at 550 E Hwy 53 And 142 ★3.4 (2103)

It’s been over two years since I last visited this McDonald’s location in Poplar Bluff (South Side). The restaurant itself is conveniently located, and the staff were friendly enough during my visit. However, I’ve found it hard to return due to my overall disappointment with the McDonald’s brand. The prices feel steep for the value provided, and the food doesn’t seem to have the same quality or taste I remember from years past. While this specific location is fine, the broader issues with the company’s pricing and food consistency have left me less inclined to dine here.

We went through the drive-thru at McDonald's tonight at 7:14 PM and didn’t leave the window until 7:37 PM. Twenty-three minutes. For fast food. That alone is ridiculous. Our order was simple: a Quarter Pounder meal with a Coke, and two Bacon Hot Honey McCrispys with a Coke. We repeated the order three times to an employee that must have had better things to do. When we got to the window, the receipt was already wrong. I tried to correct it, but the employee (I guess this was the employee in charge) just stared blankly like basic communication was an impossible task. No urgency, no comprehension, no effort. When we finally arrived at the window... we were handed was completely wrong: a Quarter Pounder meal with a Dr Pepper and two Hot Honey snack wraps with a Coke. Not even close. At that point, after wasting nearly half an hour of our lives, it wasn’t worth arguing. It was honestly a relief just to leave. This wasn’t just slow—it was pure incompetence from start to finish. Slow service, wrong order, and staff who clearly didn’t care enough to get even the simplest details right. I haven’t eaten at McDonald’s in 3–4 years, and this experience reminded me exactly why. It will be a very, very long time before I make the mistake of coming back this location or any other again.

Did not receive the food I ordered and the food they got me was ahh. Also had to wait for 30 minutes just to get some processed slop

Some of the worst fast food ever had. On top of the worst service, bad attitudes, poor management, etc. Randomly will choose when to serve things or close down with no one to take your order. Even when it’s supposed to be open or serving certain foods at certain times. This is by far one of the worst fast food establishments in PB. And this is a general consensus from most people I know, and so many others post about it regularly on social media. So weird how that many people say that something ALWAYS goes wrong with this McDonald’s?

No staff at registers. Kiosks don't work properly and all seem to be out of paper. I'm not sure why i keep expecting anything different. To their credit, despite being ridiculously understaffed, they got my order right. The ownership should be ashamed of themselves for staffing the store like this. Nothing but greed and the cruelty of creating stress for employees where there doesn't need to be any. It's shameful.