McDonald's Menu Prices at 2000 14th Street Sw ★3.5 (1241)

Came for lunch on a Saturday so my 5 year old could play. Saw staff actively working very hard to keep the play area clean. The food came quickly and was cooked perfectly. Also was very pleased to see a manager walk through and ask every table if everything was OK with their orders and is there anything he can do for me and the people around me. I was literally floored with how great it was. Good change from the last time I was here.

12/20/25 came to eat tonight with a friend my daughter and her daughter , ordered food and went back to the play area kids can play, couldn't find no where to sit cause tables were all dirty , couldnt even put my neice in a high chair cause they were just disgusting 😑 I went up and asked them do they ever clean after some one eats cause the tables are gross and couldnt even get our drinks cause the whole area was just gross , he reply well were suppose to clean , but there is soda stuck and dried to the tables, its like they dont care , he brought us our food and didn't even offer to clean the high chair so my neice had some where to sit!!!!!! ........need to hire better employee's cause it seems like these night shift ones dont care about there job or pleasing customers 🤔 so dissatisfied....

2 weeks in a row. I order here on app after seeing a movie. Last week I ordered by the app, got my order except for the sauce for nuggets. This week I ordered same meal. Instead of my 6 piece nuggets I paid for, got home and was only 4, again no sauce even though requested in app, and this time no napkins. I understand trying to get through dinner rush, but what happened to proper service? Are we not to use the app no more? I did call and the manager took my info, so that was good. But still this is the 2nd week in a row. I went back today 14OCT25, they were true to their words. I got the corrected order that was missed last week. Food was good, the only thing is it is like they no longer give napkins. So bring your own if going through drive thru and heading out of town. I bumped it up from 2 to 4 stars as this week was better.

Wow. What happened to McDonalds? My husband and I (seniors) up early travelling through decided to stop for a quick breakfast when we reached Great Falls. Yikes. No toilet paper in the double roll dispensers should have been a warning but we proceeded and ordered our usual Bacon Egg McMuffin with special request for a tomato slice and a Sausage Egg McMuffin with 2 milk. He was very clear to tell us he cannot and will not put a tomato slice on my sandwich. I asked another worker in the eating area why and told her I could put it on if they put it on the side. She said absolutely they can put tomato on it or on the side... but then apologized when she handed it to me saying she didn't understand why but he said no tomato! LOL BUT just when I thought that was twilight zonish... my husband's Sausage Egg McMuffin had NO EGG ON IT! He immediately went back to the counter with it and he would not take it back nor add the egg! He said if you want another one to order it and pay for it?!?! Oh wow! But hey, not all is lost from the stop... it got the folks who watched it laughing and talking to us... and it became a story that my family laughed at too. So there's that.

I have waited to give this review. I didn't want to. This used to be our favorite, neighborhood McDonalds. The best one in town. I do not know what has changed with this establishment, but it has gone WAY downhill. Consistently putting out cold fries, forgetting items, forgetting sauces. One lady (older, possibly the manager) there is consistently rude and acts like the "free sauce police".The service is now super slow too. It is really a shame, I hope they get things figured out. Edited to add: Every single time lately McFlurries and shakes are not available to order on the app. also. These things were never an issue in the past. What has changed?