McDonald's Menu Prices at 331 W 1st ★3.3 (1009)

Apparently you aren't allowed a side of mac sauce? literally just one scoop into a container, easy peasy, no. they made us pay for an entire big mac just to get the sauce. I'm allergic to wheat and I got buns galore soaked in mac sauce, there was barely any sauce to scrape off. this was not my first negative experience with this business and I feel people with dietary restrictions deserve more respect than this. Also, the only page on Mcdonalds website that's under maintenance, is the CUSTOMER FEEDBACK page. so NO I CAN'T "use this link to share details"

Went through the drive thru, went to the first window and it was not being manned. Moved to the next window thinking they had only one window running for breakfast hours. Get there with a guy greeting me exclaiming how I missed the first window. Tried to explain there was no one there so I thought it was closed and they were only doing one window at the time. Got told abruptly that he was helping others and they are short staffed. (Short staffed while they had 3 ladies just standing around). Paid for my food and was not provided a receipt. I asked for the receipt and as he started turning g to get it, he turned back and said the receipts are broken right now. I admit, I screwed up and should have waited a bit longer get at the first window. But that is no excuse for anyone to be rude to a customer. Also, while having fun at work is a good thing, having a Mcdonalds sticker dead center on your forehead is a bit much.

They are so slow it would be faster to drive 20 miles to my home and cook real food. I started this review while waiting in the drive up line, (I had lots of time to write it) but by the time I got my order the burgers were cold and the fries were cold and gummy. This location has been going downhill for a while, I recommend going anywhere else, especially if you’re in a hurry. Beaver Creek Perk is faster, cooked fresh and the coffee is exponentially better.

I walked in around 12:05 PM during the lunch rush and was first in line at the counter, ready to order. Within minutes, a line formed behind me and people started murmuring about how long we’d been standing there. The manager, an older lady in a gray overcoat with a permanent scowl on her face, looked over at us at least ten times. Finally, she asked one of her coworkers, “Are you just not taking new orders?” The reply: “No, we’re trying to get caught up.” Meanwhile, drive-through orders kept rolling in and getting filled like clockwork. The “manager” kept glancing our way while avoiding eye contact, clearly aware of how bad it looked. Several people were waiting to speak with staff about missing items, mainly drink cups, and eventually just grabbed the cups themselves or had to shout to get someone’s attention. The lady behind me and I even joked that we could probably leave, go through the drive-through, and get served faster, and I think she actually did. After nearly 20 minutes, I was the only one still standing in line. A worker who clearly wasn’t a regular cashier finally stepped up to take my order around 12:25 PM, and honestly, he was the only bright spot in the whole experience. Our order number was 248, and table placard 39. Then came another 20-minute wait for food. Our order finally came out around 12:45 PM. Forty minutes for fast food. If I wanted to wait that long for lunch, I’d go to a steakhouse. The problem here is obvious. Only the drive-through gets attention because it’s timed and tracked by corporate. Walk-in guests are an afterthought. There’s no timer for us, no accountability, just a long wait and a “manager” pretending not to see it. If McDonald’s didn’t have a monopoly on fast food in Havre, I wouldn’t set foot in this one again.

I went to the drive thru on October 9th 2024 and had a big order of 6 Double Quarter pounders with cheese and 6 medium sized french Fries. Service wasn't bad nor great just average. The Burgers were put together really sloppy. But the worst part is I was eating the Burger and almost done with it and looked at it and noticed the meat was undercooked and red. Also my fries had red spots on them that looked like blood. I would not recommend this location at all.