McDonald's Menu Prices at 617 Greenvalley Rd ★3.5 (1461)

I ordered a Chicken McGriddle meal with a medium hot chocolate. After waiting 12+ minutes for the order, you'd think the food would be correct but no. The hot chocolate I ordered ended up being 90% hot milk, and the Chicken McGriddle turned out to be a chicken biscuit. Even though on the grill slip it clearly reads "Crispy Ckn Griddle". I’d recommend going to any other McDonald's in the area. Waiting as long as I did only for multiple parts of the order to be incorrect is ridiculous.

girls at the counter flirted with my wife and proceeded to ask her did she want her coworker. simply distasteful & i was on the phone the entire interaction. these girls either need to leave the McDonald’s establishment or they need to be re-trained on how to be appropriate with customer and employee interactions. There is no way whatsoever in any world in any lifetime is appropriate to flirt with my wife, regardless of her being attractive or not, I know my wife is beautiful but you’re at work & that’s not appropriate.

Went to this McDonald’s and placed an order for an ice cream cone at 12:33. It took someone 15 minutes to come out and tell me that the ice cream machine was broken. IMMEDIATELY IRRITATED. Asked the “manager” (short, locs, wearing nasty beanie ) why did it take 15 minutes for someone to come out and let us know that the ice cream machine was broken. She then placed the blame on a new employee named AJ saying that he just came and told her that the ice cream machine was broken. Mind you, I have been looking at him running back and forth outside taking people their orders as i listen to her yelling at other employees in the back. Then i ask what am i supposed to do if i used my points on the app, with an attitude she decides to say “you gone have to contact customer service online” then proceed to just start helping someone else. Which is extremely rude , if I didn’t place my order online .. then why am i going to wait 3 to 5 days to get some type of resolution. At this point Im completely irritated and i start cussing . She continues to tell me that it’s the new employee fault as if the orders don’t pop up on the screen back there . As the manager , why are you continuing to blame this new employee like you aren’t the one training him? So apparently she doesn’t know how to properly train her employees either . When asked for her name she continues to sit here and ignore me , asked AJ for her name he decided to claim he doesn’t know . As if she didn’t just throw him under the bus saying that it’s his fault nobody was informed about the ice cream machine being broken. If she doesn’t like her Job then she needs to be working AT ALL. If this is how yall train your managers to act then yall need to do better .

I’m still upset about what just happened. Ordered a combo with a lemonade for dine in and ordered table service thru the app. Guy comes out screaming the order number (ticket obviously states table #). He obviously wanted me to come to the counter so he didn’t have to walk 20 feet. When he gets to our table, the food is bagged up. Which is fine. But then he tells me that ‘they ran out of trays’. Explain to me how that happens, comrade. I notice the lemonade that I ordered looks strangely like…water? I ask him about it. He says ‘OH YEA ITS A NEW TYPE OF LEMONADE’. I try it while he stands there. It’s literally water that someone sprayed lemon juice in. After he asked if I wanted something else (which is maybe what he should have done in the first place) I told him absolutely not. Not trusting them to not do something to my drink after that.

What is the point of ordering on the app? I literally ordered my food 15 minutes before I arrived because I had somewhere to be. I got to the drive through, gave my code and they told me to pull up. When I got to the window they acted as if they had never seen my order. I was asked to pull up where I waited another 8 minutes only for them to bring me half of my order (The missing happy meal was clearly listed on the receipt that was stuck to the bag.) I waited again and when they finally brought it, the happy meal was missing the apples which I didn't have time to correct because I had to go! So now I will have to stop at another McDonald's to buy some apples after I pick up my child because those are her favorite part of the happy meal. Just an all around aggravating experience mainly because of nonchalance of the team.