McDonald's Menu Prices at Jacksonville — 28540 ★3.7 (1240)

This is the first time we've eaten inside this location and it will be the last. First, they're was an elderly gentleman at a table near us who requested ketchup when the employee brought out his food. She grumbled that it would be right out. It was not right out. He almost ate his whole burger before my wife went to the counter and got some for him. Then our food came out. We were missing a fry so the young man brought out a fry pretty quickly. The Grinch shake salt was missing so I went to the counter to get some. I went back to my table, opened my burger and there was no lettuce or tomato. It was a plain double cheeseburger but I paid for a Daily Double which is dressed. I went to the counter for that. While I was waiting, the woman at the fry station wiped her nose with her hand then continued touching things without skipping a beat. I got the burger and it was cold by that point. Also, the trash was completely overflowing. This was not during the lunch rush but was at about 1:30 pm. Do better, McDonald's!

I came in at 10:41 pm to order a chicken tenders meal and the cashier was super sweet, and so was the lady that brought me my food. I could tell they were worn out and I just wanted to say: Bless them because I was hungry from a long day of work and they gave me a large fry and extra tenders which they didn’t have to do. I hope they are appreciated at their job because they do a wonderful customer service and I hope I get to see them again next time I come by!

This place never gives you your order the way you request and pay for it, they be in the back just playing and being so loud that you have to tell to get someone's attention and than when you do that one of the employees would say something rudely back. This place is by far the worst McDonald's I have ever visited.

I came to McDonald's durning rush hour for breakfast. When I entered the restaurant it appeared clean and very well lite. I sat at table 125 and used the McDonald's App to order my food. The app was easy to use. Once I placed my order, I started the stop watch, and I received my food in 3 minutes and 57 seconds. The female server was extremely polite with a smile to boot. The was hot and delicious.

Night crew here don't give a damn. This quarter pounder with cheese look "cooked to order" (per website)? Cold, tasteless and waste of the "reward" points. I get it's McDonald's but come on really, have some pride in your job. Don't send me that link to corporate either cause I've already filled out that crap to. Also might want to teach the team to read cause half the cooks don't read labels that say "no pickle". Need to just cook burgers at home.