McDonald's Menu Prices at 730 Cabarrus Ave W ★3.1 (1839)

I placed a mobile order and ended up waiting at the restaurant for 30 minutes. They kept skipping over my order so I asked for my order. After waiting another 10 minutes I had to ask again. Now mind you I watched 10 orders placed after mine get done. The manager finally made an appearance with nothing but lame excuses. First she said my sandwich got lost. Then she said my order must have gotten lost. It’s sad that I had to point out to her that my ticket was up on the screen. She then said I would have to wait for them to grill one because I ordered it with no pickles or salt. It still doesn’t excuse the fact that they completely skipped over my order. When I finally got my food the fries were too salty, the quarter pounder with cheese was dry and flat as a pancake. I strongly suggest staying away from this McDonalds. The employees are subpar at best. The manager isn’t any better. She offered me free fries for my wait which should have never happened in the first place. (Sad)

Said they were out of strawberry pies after I paid. The man at the window one was nice about it and told me I said id be cool with an apple pie. Then got to the second window and the other male said the strawberry pies just came out and were very hot. but this is how it came... I could hurt someone with this thing! Hard as a rock and exploded in the box??? Not sure how but whatever. Super annoying. All I wanted before going into work was a stupid pie!! Thanks alot.

They got my order wrong twice and still forgot the sauce. The manager at this location is always unhelpful, dirty looking and just unprofessional. Leadership here is seriously lacking. I know it's just McDonald’s but do better

I recently visited this location and had a terrible experience with the manager, Lily G. When I tried to get help correcting my order, she immediately accused me of lying, spoke to me in a disrespectful tone, and refused to assist. She then said “you people,” which felt directed at me as a Black customer. Her comment was offensive and completely inappropriate. I’ve been to this specific McDonald’s many times and have never had this sort of issue before. Instead of her listening or helping, she dismissed me and said I was being “too loud,” even though I was simply trying to explain the mistake. No customer should ever be treated this way, especially by a manager. I hope McDonald’s takes serious action, including considering whether someone who behaves this way should continue in a leadership position. Her disrespect, offensive language, and accusations should not be ignored.

Placed an order right before my lunch break. Came to pick it up just for it to be canceled while driving over. What’s the point of ordering on the app if the order is canceled most of the time? Why was the order canceled? Why does this happen so often?