McDonald's Menu Prices at 601 N Stephanie ★3.6 (2729)

I go to this location several times a week. This woman is always very helpful and nice. She deserves to be recognized for her great work ethic and efforts. Thank you for your great service.

Took over 30 minutes to get a mobile order because the drive thru was line was crazy (3 way lines hanging out of the parking lot entrances and they refused to let me pick it up inside) then the food was cold. Employees are not helpful and rude and make up “policies” to suit their needs. Better off to find another location or a different fast food company altogether.

I go here every so often but I don't think I'll be going inside next time because this is an extremely high-energy and high-stress McDonald's even when it's completely empty inside with no drive thru customers outside. As soon as you complete an order on the kiosk, a young hijabi will typically ask you what your order number is and immediately begin to loudly pressure the kitchen staff to get your food out. I don't like this. I didn't ask for this. I'm also pretty sure that the order shows up on the screen in the kitchen as soon as you pay for it, so she is functionally doing the same job that a computer screen was already doing better without stressing everyone in the restaurant out and guilt tripping the customer. I wasn't even going to write about her but the last time I was here she caused a bunch of confusion because I made two orders on the kiosk and selected to pay at the counter for one of them. As soon as I turned away from the kiosk, she asked for my order numbers, as usual, and I gave them to her, then she walked to the kitchen and told the staff before turning to me and saying "they'll be right out!" Due to her saying this to me, I completely forgot to pay for the unpaid order. After I realized what happened, I could hear two women in the kitchen making fun of me in Spanish for having stood there waiting for an order that I hadn't paid for yet. They called me "este loco esparando las papas sin pagar," or "this crazy man expecting/waiting for fries without paying for them." I don't need any of this. No other McDonald's location has a worker asking for your order number at the kiosk and relaying it to the kitchen staff, so either this location has stumbled upon something that everyone has yet to figure out, or no other location is doing this because it's a stupid idea. They also only provide napkins (typically two or three) in one of the bags if you have multiple orders. When I'm ordering food for multiple people, I need more napkins than this.

No hate but I’m tired of getting straight up coffee with hazelnut syrup when I order a caramel latte. Other than this, amazing customer service(even if it takes a little long to get the food) I think is funny how different I get my lattes depending on the hour and who makes it. TBH compared to the McDonald’s in sunset rd this location makes the food fairly good :)tb they have changed the caramel syrup. Amazing employees and clean McDonald’s

I cannot emphasize how FANTASTIC the service is at this McDonald's! The food has been great each time we've been here, but it's the service that stands out. The best service I've had at a McDonald's in over a decade. Another huge perk is that it's a location with a play place—a clean play place. The only reason I'm docking a star is the trash cans were overfilled in the bathrooms, which I'm sure is an "out of sight, out of mind" issue. Otherwise, everything was great!