McDonald's Menu Prices at 872-934 Frelinghuysen ★3.7 (1798)

My mom enjoys you guys chicken nuggets!!! I like the frappes!!! The bacon double quarter pounders with cheese and the super size ain't the super from the PJs lol!!!! I also like the seasonal pies and their apple pie I am not a fan of their ice cream and I do not know what you guys service to the community to consume!!!! Keep in mind j have not ordered none of that only the chicken nuggets for my mom that's it

The most disgusting thing I ever experienced in my entire life, a frozen cold!!! un cooked burger I took some bites and vomiting. What I ate I had to write this comment before I even returned back to the store and speak to a manager. I should also call the health department. My stomach now hurts and I’m disgusted by this place now uncut beef can really hurt. You can also kill you, hopefully I don’t get sick. Outside of the burger. Looks like it’s cooked but it’s totally raw. The department of health should arrive here unannounced is food poisoning. If I recall beef is the most dangerous meat especially uncooked. This is actually the second time the first time my wife went there to get some chicken strips for my son and they were frozen and she never went back to return it this time. I’m on my way now. I don’t even want them to give me another burger. I just don’t want them to get anyone else sick.

The area of the mcdonald’s isn’t the best and their outside garbage is constantly overflowing, it’s not the best area so it can’t be helped. The wait time for the food isn’t too bad either and the food tastes how it should however they don’t keep up the cleanliness of the dining area. One night I came a little late but almost every table either had food crumbs and sauce stains or people’s belongings left ontop? The floor wasn’t the best either and I decided to just take my food to go that day and this isn’t the jest time I’ve seen their dining areas not kept up, I don’t believe the staff cares much of it, so i’ll be going elsewhere.

It's McDonald's so pretty consistent with the food. I was just surprised how rude all the staff was unsure maybe just this location.

Went there today, which happens to be Halloween just to order the promo dulce de leche frappe today. Well, it turned into an odyssey. It was after 4 p.m., so it's busy, but that doesn't excuse the type of behavior I witnessed in this location earlier. Sadly, this isn't my first or second complaint regarding this Mickie D'S, but it's starting an unwelcome trend. I get to the cashier where a young lady proceeds to take my order. I ask for a med DDL frap and ask for it to be extra sweeter. She tells me that they can add extra caramel. She never mentioned that it wasn't eligible for the deal I used on my app, nor did she charge me anything additional for the extra shot of caramel. So, after paying for my order, I take my receipt and patiently wait with the rest of the other customers ahead of me. I am also still waiting for their orders as well. Finally, (the climax of this tale) my order number is called. The only thing is, I was given a DDL frap but a reg med caramel frap instead. I respectfully tell my cashier that I ordered the DDL, and I would rather have what I ordered. Now, instead of apologizing for the error, the young lady tells her Mgr on duty, saying, "I didn't order a DDL." I was shocked and angry at what I heard. So, then the young woman proceeds to go back and forth with me like preschool kids that I said or didn't ask for what I ordered. The Mgr compounds the sich, making it worse by telling her subordinate to just "drop it." The Mgr says to me I'll give it to you " this time," as if I were lying about my order. I even asked the Mgr if there was a difference in the amount bcuz I'd pay it without a problem. Then, to add a cherry to my sundae, I hear and witness them laughing at me as if I were to be mocked. This was highly unprofessional and not even proper customer service etiquette. I myself have worked customer service for years, and it doesn't make sense when a cashier and her supervisor are clearly uneducated in how to interact with customers and small incidents get escalated due to improper face to face situations present themselves. I do not want or need a free meal , gift card, or coupons to pacify and appease me. What I do want is real and actual change. I've entered several complaints regarding unprofessional customer service demeanor for this same location. I happen to frequent due to the fact that it is a block from my home. Just bcuz it's in an urban, low income, high crime area doesn't mean that the customers who come there don't deserve to be treated as well as any other community. Now, with that said, it doesn't mean that I never received exemplary treatment from any of their staff. However, it should be across the board and not just some of the staff that applies to. Please, do better afternoon weekday staff at the Frelinghuysen Ave McDonald's. As for our young Black women who I encountered today, I apologize for the comment I made about the problem with our younger generation . Their inability to say they're sorry. That was uncalled for and came out of my frustration and unheard in the moment.