McDonald's Menu Prices at 2200 Central Ave Se ★3.3 (2469)

The service is acceptable, but the ordering process takes quite a long time, and some of the cashiers could be more courteous. Having a dedicated staff member at the front to take orders consistently would greatly improve efficiency and customer experience. Overall, the food is satisfactory, but the employees seem slow and not very friendly.

The staff here are very friendly. Being on central there’s always an influx of shady people coming through but their staff seem to handle them competently. Is McDonald’s so you know what you’re getting, cheap food. I think it is just as good as any of the other McDonald’s across town. I’d say you’re definitely better off coming during the day.

The only thing decently good was the food. Walked in went to Register , as I was pulling up my app she made a sigh noise and took off to the back and left me at the register. After decided to take her time to come take my order, and when she did , my order wasn't even taken right.Manager didn't understand much English but tried to say my app was wrong even though the receipt clearly said the correct deal when she chose to choose my size of fries and my size of drink. When I tried to explain I wanted a large fry she gave me so much attitude and said I was wrong. I will never come here again

Formal Complaint Regarding Staff Conduct I am writing to report a deeply concerning experience my family and I had at your UNM location. The behavior we encountered from both an employee named Victor and the on‑duty manager was unprofessional, disrespectful, and unacceptable for any establishment—especially one serving a university community. During our visit, Victor displayed a dismissive attitude when we asked a simple question about what was included in a meal. His response and demeanor were unnecessarily rude. When we proceeded to pay, he attempted to take my mother’s credit card through the drive‑thru window rather than allowing her to insert it herself, which is the standard practice for all other customers. He took her card, closed the window, charged it out of sight, and only returned it after completing the transaction and printing the receipt. When we expressed that his behavior felt inappropriate, he responded by saying, “It’s too early for this shit.” This level of unprofessionalism is alarming. We then attempted to speak with the manager, who was not wearing a uniform or a name tag—only a light blue turtleneck—making it impossible to identify her as management. When my mother requested orange juice, the manager mocked her in Spanish while retrieving it. We are fluent in Spanish, so the disrespect was unmistakable. We have video documentation of this incident and will be forwarding it to headquarters. It is extremely frustrating to see this level of misconduct from staff representing a business located at the front of UNM. Based on the number of recent low reviews, it is clear that this is not an isolated incident. We expect this matter to be taken seriously and addressed promptly to prevent further mistreatment of customers, including UNM students and families.

Decent for a quick bite. I encourage drive thru if irnis early in the morning or late at night due to several drug addicts around and inside. Feels unsafe especially with young children. Food, service were good and security guard was nice.