McDonald's Menu Prices at 3701 Las Estancias Court Sw ★3.2 (1452)

We placed an order for a number 1, a kids meal, a five daller bundle with a hot and spicy and got an extra hot and spicy. When my son started to eat his hot and spicy he noticed that someone had already taken a bit of it. Im not sure if it was an employee or we were given a return item. I tried to call the location but no one answered the phone. We checked the remainder of our order and everything else was okay but it is unacceptable that we got food that had already been eaten by someone else.

Always check your food, especially when you tell you have a food allergy. I told the girl taking my order in the drive thru "please please please, no onions, I have a food allergy." I guess they thought I had a death wish and added extra onions. When I went inside the manager looked at me annoyed and had them remade, in the same area where the onions were. Even the new ones she made I didn't eat because there were onions on the buns. She didn't bother to apologize. She just handed me the bag and said "here you go". So I just threw them away. I was not gonna risk an anaphylactic episode because people don't know how to avoid cross contamination. The manager should also check her tone and how she talks to her employees. There are customers that speak Spanish very well.

Look I know that they're busy, but waiting over 30 minutes for my order next to someone in Curbside Pick-up who's been waiting even longer is pretty ridiculous and poor resource management. A potential improvement for this is pending based on whether the food is even warm.

The lady taking my order removed my discount from my ticket after I scanned it from my app. She proceeded to blame my app saying it wasn't her fault, it was the app. So the price was totally wrong. After explaining to her that it was wrong she continued to tell her co worker in spanish that " I want to eat but didnt want to pay for it. Little did she know I speak Spanish and understood everything she was telling her co worker. I would highly recommend employees get training in customer service. This employee had zero customer service skills. That will be the last time I go to this Mcdonalds.

Albuquerque must have an out-of-control vagrant problem and McD's is trying to manage their challenge. Everything is locked (the restroom). They were short employees and it took about 10 minutes to get our to-go order. Fries were cold. Not impressed with the product, service or atmosphere. There's a better McDonald's 😌