McDonald's Menu Prices at 2330 E Lohman Ave ★3.6 (2365)

Went in to pick up my mobile order and several of my co workers mobile orders. I got mine but the girl told me since the other two were drive through pick up I had to get in my car and pick them up through the drive through. I get in my car and go through the drive through like she said. When I went through the drive through they said they couldn’t find my order. I had my co workers hit I’m already here on the app to push the orders through. I go through the drive through a second time and still no orders are showing. I’m on my lunch so I have no other choice but leave empty handed. It was incredibly frustrating. When my co worker went in they were available for her at the counter like we originally intended yet they refused to make the orders fresh. To add insult to injury they claimed they had been calling the order out for over an hour. I really only go to Mc Donald’s for convenience, not even affordability any more because it’s so expensive. I’m going to stick to Starbucks and Burger King from now on.

the food isn’t terrible, definitely a hit or miss. their customer service isn’t the best. i made a mobile order so i can pick it up after i work late, but they had closed the store early. i was informed that id receive a refund but after speaking with my bank, they didn’t notice a refund pending or anything. called to try and get some help but the manager just said she didn’t see the order, then she tried to act confused and insinuating they never closed early. not angry but definitely disappointing. shouldn’t have to drive extra miles just to get decent food and service. maybe they need to find a way to close the mobile app if they plan on closing before their posted times.

The lady in the drive through which is the “manager” had an attitude because she only gave us 2 sauces for a 20 piece nugget and wanted to be sassy about it and say we could pay 38 cents for an extra sauce after we had already paid for our order. When we placed the order we asked for 3 different sauces . She was very rude and unprofessional and that is my main complaint. You shouldn’t smirk and smile at unhappy customers, as a good manager you correct the problem . Shame on her.

The service itself was fine other than having to pull over and park while I waited for my food. My issue is that the food was messed up, they added some mystery sauce to my sandwich, and I definitely didn't ask for any modifications to the sandwich so it should have come as it normally does. I have no idea what sauce they added, but it completely destroyed the sandwich and made it inedible, I mean it was just an absolutely disgusting flavor. I did try to scrape off the sauce, but it soaked into the bread. This was a $14 combo meal, and I couldn't even eat the main part of it. I'm tired of this location consistently finding a way to ruin my food. There's no reason this should have happened, but this location really doesn't seem to care what comes out of the kitchen. With the increase in prices combined with the fact that I receive incorrect or poorly made food about half the time, I'm done being a customer here. They have no interest in bettering this location so just do yourself a favor and go somewhere else for your food.

I went in for a cup of coffee on a 4hr. road trip. The service was impeccable! A staff lady wiping tables in the café gave me directions to the restrooms. The restrooms were very clean. After ordering the coffee, the very nice counter staff lady asked if I was a senior (she actually asked- I'm 71 and obviously a senior!) And then charged me $ 0.55 for the small coffee! I almost fell over! The coffee was good and I am very impressed with this McDonalds! Thank you!