McDonald's Menu Prices at 9563 Brewerton Rd ★3.5 (798)

SECOND UPDATE: Honestly, just avoid this place. Any crew beyond the morning team can’t do anything right. Food is always cold. I ordered a mcchicken and got a Mcburger. This might as well be Central Square McDonald’s 2.0 because they both suck. UPDATE: I don’t know what happened to this McDonald’s but within the last 1-2 months the service has gone down hill massively. Food takes forever to come out. You can sit in the drive thru for a while without anyone speaking to you. Food is average taste at best. *I highly recommend downloading and using the app. McDonald’s has by far one of the best fast food apps out there for total value.* McDonald’s breakfast reigns supreme. Placed an order on the app for some delicious sausage bagel sandwiches and boy did they hit the spot. Within seconds of parking, a McDonald’s employee was bringing out my order. My drink looked good and my bagel sandwiches fresh and delicious. McDonald’s breakfast never fails and is the king of on the go breakfast.

Horrible service. Went there today (3/1/26) after placing a mobile order. Eating in the drive thru for 10 minutes in a line that wasn’t moving. Trying to give them the benefit of the doubt that maybe the first person was ordering a lot, or they were backed up. I decide to go in, waste of time. There are only TWO people working, speaks volume right there, and a lobby full of people just standing there waiting for service. Instead of anyone addressing a lobby full of customers, the manager (maybe?) and remaining employee proceeded to stand in the back and work on drive thru orders one at a time. Such a lack of basic management skills leading to horrible customer service. At least 5 people came in and left in the time I was in there. A $14 lesson learned I guess, don’t go here.

It seems since covid staffing is very low and everything suffers as result. This will have been my last visit. Drive thru slow, food poor even for McDonalds. Time for changes here. Not to mention prices are very high for low quality

I thought the app had to be malfunctioning. It said they had no French fries and no smaller burgers. So I ordered a quarter pounder. It had enough ketchup for three burgers running out of it and they were indeed out of fries at that location (who let that happen?). I couldn't even take advantage of all that extra ketchup with a fries mop up. I will likely blow past this exit and hit the one at the next exit south next time. Sorry .. Not impressed.

Well, I sat in Drive-throughine for about 24 minutes. Finally got to order my food. Got my food and it was put together terribly. By far the worst McDonald’s out of all of them out this way, Cicero is next. They’re terrible too.