McDonald's Menu Prices at 17 Ernst Pl ★3.1 (1010)

I do not normally go to this McDonalds even though I live close by (I should know better) but I decided to grab a "quick" bite by going through the drive-thru. Only one car in the drive-thru in front of me so this should be quick. This group of people must have been ordering Thankgiving dinner. It took them15 minutes to place their order for four people. I am not sure if that is a McDonalds problem or a customer problem. There is more...at this point other cars start going in the other drive thru-lane and the one girl taking order starts taking their orders even though I have been in line for quite a while. I place my order eventually and she did not understand that I wanted a Value Meal but whatever. Then another thirteen minute wait as we are all lined up behind the people eating Thanksgiving dinner. There were multiple mistakes to their order and the line was going nowhere as there is nowhere to go. I was still at the window where you "pay" and I asked her what was taking so long. She politely responded "that she does not control the speed of the line"...OK then how about moving that car to the side so that the six cars behind them can eat their lunch before they are late getting back to work. Oh and by the way can somebody fix the huge potholes in the drive through lane. Somebody or some car is going to get hurt...and of course my food was cold. I used to work at McD's over forty years ago and this would have not happened and we did have drive-through. Very sad...not going there ever again!

I just went through the drive through and ordered my son a 6 piece chicken nugget happy meal. That’s all. No cars in front of me or behind me, but some how they still failed today! When I pulled up to the drive through window to pick up my food, I was not greeted, no hello, not a word. Then was handed my food like the employee was trying to hand me my order as if I had 10 hands to grab everything and proceed to say “here ya go!” Apparently I wasn’t quick enough putting my son’s happy meal on the seat next to me. I didn’t say anything just left. Then I open up the box and find the box of fries flipped totally upside down, so I figured the fry’s are at the bottom of the box, no big deal right? Wrong!!! To my surprise I find maybe a total of 5-6 soggy fries in the bottom of the box. So I called the store and requested to speak to the manager! What a waste of time! I informed her that I was just there and was given a happy meal with almost an empty box of fries. Her response, “do you think I am that stupid to give you a happy meal with six fries!” I informed her that I was simply calling to them about the experience and did not want anything replace or anything, just thought someone should know. She again said, “do you really think I am that stupid!” It was clear I was getting nowhere with this one, so I said I’d be calling tomorrow and asking to speak to a different manager. Now that I think about it, why bother!!! This place is a complete circus and the manager tonight was so rude and I’m almost sure, she was the employee that was so pleasant at the drive through window as well. Stay away from this place unless you want to be left hungry and angry!!!!!

I've had mixed experiences with this location. A lot of times nothing has been wrong except for occasionally being served room temperature food. Other times I've had orders and requests messed up, resulting in me having to return if I'm still nearby. Due to this problem I always check my order before I leave the lot. During peak times (mornings, early afternoons) the line can back up significantly, often times related to or exacerbated by a lack of staff.

I ordered multiple things on doordash from this location and when I received my order not one of the items was in the bag. I called them to ask them what happened and they were very rude and said there was nothing they could do about it. They ended up hanging up on me. I'm pretty sure they have 3-year-olds working there that don't have a clue what they're actually doing. I would never recommend this place. Go somewhere else.

Saturday Feb 21 around 11am ordered a meal to eat in and it was out really fast and the food was good, but as I'm writing this there's a girl working that just keeps yelling and goofing around with the employees. Not sure what's happening but I have now heard her yell "put it down!" Repeatedly, "good boy", and then "2 for flinching!". She keeps making loud random noises as well and there's a mom trying to eat with her kid in the place as well and keeps looking over like wth is going on here. Strange and unprofessional