McDonald's Menu Prices at 10365 Bennett Rd ★3.3 (1631)

I'd give zero stars if I could. We stopped here a couple hours into our 600 mile drive. We ordered in store and waited a half hour. At that point we still didn't have our food and an employee was complaining he didn't have food to fill orders, so we asked for a refund. The MANAGER continued to unload boxes, IGNORING our request. I told her we were traveling and needed to get on our way AND SHE WALKED AWAY!!!! We left WITHOUT OUR FOOD OR REFUND.

This McDonald's has gone DOWNHILL. I ordered a sausage egg mcmuffin and this is what I got. Wrong eggs and no cheese. Not to mention I was the only car in the drive thru and still waited 10 minutes for my food!!

Do not order DoorDash from here, they always forget stuff. Sometimes it’s major, other times if inconvenient, like sauce packets. Either way there will most likely be something missing more than everything being there. If you go in person you will wait 30 minutes minimum for a simple order.

I have not been to a Mcdonalds in many years and thought I would try a bigmac and cheeseburger. I came in and placed my order on a order monitor and chose the option to pay in cash and to eat in. I the waited at the cash register where the order was actually placed after approx. 10 minutes. I paid for my food and asked I have a so called table tent nr. 9 to eat in. I asked should I wait here or can i be seated at a table. She responded I can do either. I picked a table close to the delivery counter. I then waited another 20 minutes. Nothing came. I watched many people and door dash deliverers come and go. I then seen a worker bring a bag to the counter and placed it calling the number 9. On my ticket was a very large nr. 146. After approx.5 minutes I approached the counter and took a closer look at the bag. It had 1 cheeseburger and 1 bigmac in it. I then seen the nr. 9 on my ticket. I realized it was mine. I then went back to my table to eat. The cheeseburge tasted way too much salt and very well done or even almost burnt. The bigmac was somewhat better but not a enjoying meal. I finally left McDonalds in Fredonia NY Thinking I will never return to this McDonalds and more than likely any McDonalds ever again. This McDonalds needs very much improvement in their process of taking orders and meal preparation. McDonalds you have disappointed me beyond your belief. After making this feedback over McDonalds. I received a standard response from McDonalds asking about information such as reciept which cannot be continued without this information. I did not keep the receipt. This tells me McDonalds in Fredonia does not even care about the responses of patrons. My final statement is I will never go to this McDonalds again. McDonalds you need to improve.

Yet another disappointment at the fredonia NYMcdonalds. Management is the problem here. Head sets are broken so use rhe first windows to take orders so the grill can be proactive leading to a overall better experience time. So much for the old McDonald's standard with a total experience time of 3:30. More like 35 minutes.