McDonald's Menu Prices at 70-02 Cooper Ave ★3.8 (1596)

I am a loyal customer with this Mcdonalds. And I NEVER had to write a bad review to any restuarant. I ordered through the app a mobile order to be brought to me to the parking spot #2 today at 8:35 pm. I waited about 20 minutes, and no one brought my order. At 8:53pm I decided to go in an see what was going on since ive never waited that long. The longest i waited was maybe 10 minutes. But i understood they were busy. I took a quick glance inside the bag thinking everything should be in there. I just get home only to find out that the McChicken was missing from the $5 McChicken meal i ordered. Everything else i ordered was in the bag minus the McChicken. I recieved the small sprite, the small french fries, and the 4 pc mcnuggets, while the McChicken was not in the bag. I tried calling a few times to let them know but no answer. And i was thinking about driving back but by the time i would of drove back would of been too long to even do anything about it. So for the first time I was upset with the service. I also understand that it can be busy, and overwhelming but that's no excuse to not include an item I paid for! Work more effecient not fast to avoid messing up orders. Very unstatisfied.

I have been going to this mcdonalds for years and in the last few months I have had missing items from my order every single time. They are in such a rush to get you out the way they are not paying attention to what is being placed in the bag , resulting in items missing. Im so tired of spending $ 20-40 here just to always discover items missing it is very frustrating especially since it is not cheap.

I had a mcchicken meal among other things. I redeemed a mcchicken from points as well. Supposed to have 2 mcchickens total, normally check but hey that day i was like nah they got this. Not so. I called their lines and no one picked up after 10 min of calling. At least pick up the phone guys. Walked 10 miles that day after work. I aint walking back. All i wanted was a refund of points. Not to walk another half a mile for 2.39 or whatever. Just answer the phone at the very least, half of it is automated, so no excuse for not answering the phone.

I just wanted to acknowledge Tatiana and the crew for executing a bulk order for a local school. The order was correct, on time and packed perfectly. Thank you so much!

I’ve been a loyal customer at this McDonald’s for a long time, always ordering my food here. Today, when I asked to use the restroom, the staff told me it was closed. This is extremely disappointing and unacceptable. From now on, I will not spend another dime at McDonald’s