McDonald's Menu Prices at 196 W Montauk Hwy. ★3.9 (644)

I’m extremely disappointed with my experience at this location. I visited last Saturday with a friend, and this was the worst service I’ve ever had at a McDonald’s. When I placed my order, I wasn’t given a receipt. I politely asked for it at the counter, along with cups, and was told there was only lemonade available — yet we never received any lemonade at all. We ended up waiting an entire hour for our food, only to be given cold fries and cold cheeseburgers. The dining area had no napkins, no utensils, and no forks, which made the situation even worse. During the entire time we waited, we watched an employee stand at the counter on their phone instead of helping customers or preparing orders. It was honestly unbelievable. This store doesn’t deserve to operate with the staff it currently has. The overall experience was unacceptable, and something seriously needs to be addressed.

Great customer service,. Rocío (manager) refunded the Xtra onions i ordered made me feel valued and welcomed. From the moment I walked in, I was greeted with warm smiles and genuine enthusiasm. The staff's attentiveness and willingness to go the extra mile truly made me feel valued as a customer. I left feeling not just satisfied with my experience, but eager to return and recommend this place to others, Also place was very clean and organized.  Will come back.

I recently was there getting a happy meal for my nephew. I order a 6 piece chicken nuggets happy meal and ordered a side of ranch and buffalo’s sauce. I was charged extra .30 for a sauce. While about to pay I asked politely to remove the extra sauce my nephew doesn’t need 2 he’s 5. Anyways the girl KS #13 removed it while at the same time speaking on her ear piece making fun of me because I was asking to removed a .30 cent sauce all in Spanish and thinking i didn’t understand, lol . I received my receipt and my responds was ay muchas gracias. She went pale, like yeah you do that in-front of costumers? Yeah hope you’re reading this too. Thanks for making a nice person uncomfortable the same way I stared you down after. Yeah enjoy your 12pm clock out .

This McDonalds has good food, a clean interior, quick service, and good parking and has recently installed ordering screens for the drive thru. So for your McDonalds head here for some food and an ice cream machine that almost never breaks!

Your typical Mcdonalds restaurant that we have all know since we were kids but all the restaurants seem to be following a mandated redesign focused on a bland easy to keep clean set up that lacks a warm character. See the imges for yourself. The service was quick and professional though.