McDonald's Menu Prices at 2152 Grand Central Avenue ★3.2 (1379)

Whoever is working this lunch hour is on top of their game. Y'all gave me the best lunch I've had in a long time from fast food in general. I ate most of the fries before I posted this, but the bag was full! Also something you don't get often from fast food anymore. So thank you to the team today! Food was delicious, and fries fresh & hot! ❤️

Dinner and a Show (Starring: Staff Mocking Customers) McDonald’s – Grand Central Ave, Horseheads, NY Ordered through the mobile app — the one specifically designed so customers don’t have to guess how to order food. But according to the staff, we “ordered it wrong.” Through the app. That only lets you pick what it offers. So clearly this was our fault for… using it. Instead of helping fix anything, the employees decided the better move was to have a disparaging conversation about us right in front of us — and then laugh about it. Out loud. Like we were part of the evening entertainment. Nothing says “I take pride in my job” like openly mocking customers while you’re on the clock. If you’re confused, you explain. If there’s an issue, you fix it. If you’re frustrated, you take it to the back — not turn the counter into an open-mic roast session. This wasn’t customer service. It was Mean Girls: Fast Food Edition. 10/10 for confidence. 0/10 for professionalism, maturity, or basic human decency. I won’t be back. But I’m sure you’ll get a good laugh out of that too.

Holy incompetent… never come here.. absolutely zero stars, workers have zero regard for hygiene or basic human decency. In one visit I had a worker’s children who were sitting in the waiting area playing tag and body slam into me, as well as a worker bragging to a friend who was visiting the store saying “bro I’m so drunk right now” and snuck his friend a bunch of free food. Not sure who runs this place, but if law enforcement or OSHA ever entered this building it would certainly be shut down.

Closed for breakfast with “unforeseen circumstances” being the cause. Also conveniently on the days they have breakfast deals. This has been happening often, they just won’t open for breakfast. I hope they can get this straightened out.

Ashira, Camilla and Charlie are a total sweethearts! They were very kind and helpful with my order. I super appreciate their efforts and for doing beyond what is required of them. I salute every single people who works/worked in fast food chains. I'm sure it's not easy dealing with different kinds of people with unappreciative salary, but thank you so so much for still being kind and warm. I hope other people remember that employees are hardworking humans too, and they will be able to serve better if the company pay and appreciate them better.