McDonald's Menu Prices at 67 Main St ★3.6 (739)

I came in to get something quick. Waited for someone to take my order for about 10 minutes. Just for two managers to walk around the corner kissing. I asked to speak with the General Manager. She then told me she was the General Manager. She proceeded to give me attitude when I asked her if that’s what she gets paid to do. I find this to be highly unprofessional especially when I had been waiting for my order to be taken. Does the owner actually do anything about it? Cause judging by some of these reviews, unprofessionalism seems to be the norm.

This may be a long post. I entered the store and went to us the bathroom. There was a man talking on his phone with the speaker on. They were cursing and swearing but no big deal he was in the rest room. I went to the kiosk to make my order. The man comes out of the restroom and stands there continuing to curse and swear. I told him to stop cursing in front of everyone. I guess he didn't hear me. I asked the young lady at the counter if she knew who it was. She said he was a worker there. I was a little shocked. I asked to speak with the manager. The manager and her had a conversation. The manager was a little snotty asked what was wrong. I explained to her that one of her workers was cursing in the lobby loud enough for people to hear both sides of his phone conversion. The manager said he can do and say what he wants when he's off the clock. Now I'm really shocked. I said excuse me, your employee can stand and curse and swear in the middle of the restaurant? She again said if he's off the clock he can do and say what he wants. I asked who the store manager was and she said she was. I then asked if my friends and I were in there cursing and swearing would they tell us to leave? No response. So again I expressed my concern about her employee cursing. And then unbelievably she tells me if I don't like it I can leave!!!! The employee actually walked up while the manager and I was talking and apologized. That was good. The manager told her not to worry about it. She told him he had done nothing wrong. I spoke with the Director of operations for this franchise. He tells me he will speak with the manager. I then ask if he could give me a contact at the corporate office. Hr said he would but unfortunately they send it right back to him. What a system. If this manager continues to be employed legal action may have to be taken Can you believe the manager told me if I didn't like her employee cursing and swearing I could leave???

This is the most deplorable McDonald’s in all of New York, if I had to bet money. It seems as if every worker who enters is legally required to wear a permanent frown. They don’t bother greeting you, they give you attitude over asking for extra napkins, get the order wrong 70% of the time, and can’t bother to apologize for their mistakes. The young lady who works on off days from school is one of the worst mouths I’ve ever seen. I’ve seen teenage boys vaping outside and even inside the back kitchen. This place needs an owner that actually cares about the reputation of this establishment.

If people really knew what was really going on in that store, it’d be shut down in a week. This is an edit, I’ve emailed you directly with the issues in this store. You chose to ignore them. There’s a lot worse than just mold in the drive thru drink machine as well as worms that crawl through the pipes. Or the mice that are running around defecating all over the buns and drink station. Hands down, the health department should just close this location. Since the owner clearly won’t shut it down and fix the issues with it.

I have never met a more entitled, stuck up, and rude food service worker until coming here this morning. I called ahead to see if they were open, they answered and confirmed, then when I got there, didn’t answer until I drove up to the main window. She opened it, didn’t say a word, and just stared at me. I asked if she was open and she said no, I said “oh okay well I called ahead and…” and as I am literally trying to talk to her, she slams and locks the drive through door on me. Completely unacceptable behavior that she and whoever is her lead should truly be embarrassed.