McDonald's Menu Prices at 1813 Merrick Rd ★3.9 (800)

What happened to this McDonald's? It used to be so good! The service has gone to s$it and the food is atrocious! I live in Freeport and would go out of my way to visit this McDonald's, when I have one closer to me, just because the food and service was nicer. I can make my peace with bad service, but the food isn't cooked properly! The last 2 times, my burger is pink inside!!!! The container was falling apart from all the grease. Disgusting! Do better! Seriously, did management change or just give up? Original review from 2 years ago. ok I know it's a McDonald's and giving it 5 stars is probably insane to most people. However, when I compare this location in Merrick to the many other locations I've visited, it's worth the 5 stars. This is the only one I'll go to from now on. Quick, clean and as fresh as McDonald's fast food can get.

I ordered through the drive thru, they got most of the order wrong, with some food wrong like apple pies, drinks and they left things off my order like a cheese and chicken burger. While the food we got everything looked thrown together like the cheese nearly all off, and over sauce the Chicken sandwich with a massive glop of sauce that spilled out. When I pulled up, the young man had dried mucus all across his face, wanted to argue his mistake with booger cover face and ask for the receipt which showed my order was indeed wrong, and gave me the receipt back all cover in chocolate or what not. Had to wait a long while for my corrected meal and I didn't even get an apology. Bad service with a bad attitude, I won't visit this McDonald's again. I should ask for my money back and left.

After a long day looking for a quick bite to eat stopped at this McDonald’s location on Merrick Rd in Merrick. My order was taken, get to the window gentleman reviews my order, never gave me the receipt as he thought I was the car behind me. Next window a lot of talking and distraction going on, I get a drink, get my food glanced in the bag I began to drive home. Get home less than 10 mins away, food is wrong 2 Quarter Pounds, 1 Big Mac, Fries and the Sprite which was literally Seltzer water. To top it off NOT MY ORDER HORRIBLE!

Showed up for breakfast at 11:36 was greeted by Lauren who informed me breakfast was over at 11:30. To my dismay my search for breakfast ended quickly . Lauren realized how disappointed I was not getting my morning hot cakes. She broke protocol and my order of hot cakes was quickly prepared and made fresh. Lauren thank you so much, you made me day. Bada ba ba ba….. I’m loving it!!!

This has to be the SLOWEST McDonald’s in all of New York… it’s insane how you can be in the the drive thru line for over 10 mins without a single car moving… what exactly are y’all doing in there cause it’s clearly not making the orders.