McDonald's Menu Prices at 8522 Seneca Turnpike ★3.5 (1091)

had a horrible experience at this location. I placed a mobile order and when I arrived to pick it up, the staff told me that the order never went through on their end. However, I had clear proof on my phone that I was charged for the order. Instead of trying to help resolve the issue, they simply told me there was nothing they could do. I explained multiple times that I had already paid and showed them the charge, but they still refused to make the food or issue a refund. I ended up standing there for over an hour trying to get either the order I paid for or my money back. For an order that cost over $15, it was extremely frustrating to be treated like the situation didn’t matter. The manager, who was a young boy, was especially rude and dismissive. Rather than trying to help or find a solution, he had a bad attitude and acted like it wasn’t his problem. The entire experience was unprofessional and a complete waste of my time. Customers shouldn’t have to fight for over an hour just to receive food they already paid for or to get a simple refund. Very disappointing experience and I will not be returning to this location.

9:50 pm and its closed? the sign literally says its open 5am-12am. Every website, including McDonalds own app (which I ordered and pre-paid from), says its open until 11pm. I pull up, screens are black, so I continue to the window. After about 5mins of waiting a lady yells through the window that they are closed. She said some other things but the window remained closed, extremely disrespectful and made it so I couldn't understand her. I always expect awful service at this location, sometimes waiting a full half hour, but this was above and beyond. Do yourself a favor and go to the Clinton location, or literally ANYWHERE else. Worst fast food experience I've ever had.

Went in with my mother in law for breakfast. Took 10 to 15 minutes for anyone to even serve us. The manager ( short, gray haired) finally came took our order. The sad part was the behavior is unacceptable, not friendly, no good morning no nothing. Just walked up and said “ what do you WANT to order.” If you are the manager and you are acting the way you do that does not show a good example towards your employees. At one point she started to complain about a customer ordering 10 hash browns. The food was cold and missing items. It is not a friendly environment I would definitely recommend to ether retrain your management or find someone who actually cares about their work and customers. Sad what is happening to these places.

Waited at the counter for 4 to 5 minutes and no one came over... Basically forcing you to use their kiosk... put my food order in... got it relativity quick... I usually will do custom orders to make sure thing are fresh... well, semi fresh... 1st McDouble, 3 patties, and everything I asked for was done right... an extra patty, a bit of a surprise, but nice... 2nd McDouble, no bacon, which is paid for, no onions, which should have been on it, extra pickles (usually 3 come with a sandwich, this was 9) and only 1 patty... So, kinda thinking that the person out in the back area kinda stuttered and put the extra patty and bacon on the first McDouble... Don't know... But, first time there, and the impression wasn't good...

Ordered a couple of McChickens with extra mayo and was charged for said extra mayo. Did not get extra mayo which is needed for the dry chewy chicken patties. Also ordered a double cheeseburger with extra pickle, once again did not get what I ordered. Clearly this location has no idea what they're doing after 7pm.