McDonald's Menu Prices at 22 Dutchtown Plz ★3.4 (646)

Ordered two meals, get to the window and always they never put the drinks in a tray.Im driving.Can’t hold them.Then gives drinks with tray after I had to ask for it( no customer service,sir would you like a tray?) Then comes back after a minute and says waiting on fries and if you could pull around to double doors.I did.Waited 12 minutes for French fries?BS Same girl who never asked if I needed a tray I asked her 12 minutes for French fries? There is no body ordering food at the drive through.aI can see it where they told me too park. Lies.Pulled out and there were two cars waiting to pick food up at the drive through. 12 minutes for French fries so that meant the burgers were not fresh. If I ran my business like this I would be out of business. This is not the only time I have experienced this horrific service. A as

We just waited in the drive thru for literally an hour! We timed it! We got in line at 9:08pm and didn’t get out until 10:12pm. When we finally got to the food window they didn’t have anything ready. They kept asking us what our order was and forgetting items. The food was all half empty, we had burnt chicken nuggets in our ten piece, and ice cold fries. I took one bite of the nugget and it was so burnt, bad, and crunchy I spit it out. The large coke was half full and had no ice. We waited an hour for food that wasn’t even edible and now what should have been a quick stop on a long road trip has set us back an hour. The employees didn’t even apologize for the horrid service or wait. HOW can this McDonald’s be this bad is the question we kept asking ourselves as we were trapped in the drive thru line.

Food is always up to par. Bearded employee at the drive-thru went out of his way to help when I dropped an item by accident. Great service.

Fries were cold, not fresh, and odd tasting including the half full carton that came with a toddler's meal. Also no meal combo option for big macs anymore?

Just passing through Ordered on the mobile app got to the restaurant and it was on fire they apparently had already started making my food and the order could not be canceled. The next day we called the manager and were informed that the order could not be refunded and to just come get the food now. We explained we don’t live around there and the solution they came up with was putting our name in a book and if we are ever in the area we could come and get our food. I’m honestly flabbergasted that a cooperation like McDonald’s comes up with a solution like putting a name in a book. If I could give this location zero stars I would purely based on this experience I would, I’m honestly mind blown.