McDonald's Menu Prices at 1854 Empire Blvd ★3.5 (806)

Drive through is getting slower and slower. I made a mobile app order and it still took 20 minutes to get through the drive through and there were only like 6 cars when I got there. Each person spent at least 3 or 4 minutes at the speaker. People started pulling away. This used to be "the good" McDonald's in Webster... Now it's not.

Respectfully the worst McDonald’s in the area. They either don’t know what Coke Zero is, or refilled the fountain syrup with the wrong one because every time I come (I work in the plaza and typically come here to just get a soda before my shift) they keep giving me a root beer instead of a Coke Zero, it’s been happening all week. There’s a big difference in a cinnamon flavored soda and cola. Also a major hazard to those who are diabetic as root beer is not sugar free!!!🚨🚨 there’s a man with long locs & an older black woman and they deserve a raise, and recognition for being the best staff members ever. Majority other staff don’t pay attention, rude and dismissive. Also be warned if you try to order any bakery item like a pie or cookie, they make you pull up in the drive thru slots and wait for them to make it fresh (but don’t let you know that it’s going to be over 5 minute wait so when you’re on lunch break it’s super inconvenient). Otherwise, when you do get your food & it’s correct it is good, never stale breading or anything!

Burger was cooked perfectly better than most McDonald’s I go to. Dined in, and Tracy was so friendly. She was introducing herself to everyone letting them know she’s there if anyone needs anything. So professional, like this was Chick-Fil-A level service probably even better tbh!!

Food was good,but when you go inside to order it took a long time to come over to take my order,took about 5 minutes before they even acknowledged me, definitely need to work on helping the inside customers too,not just drive threw and Uber and door dash ect

This McDonald's is ridiculous, my orders are constantly wrong, the employees blatantly don't care or have an attitude including the manager. The fries are always cold or half filled.. As someone who has worked fast food I can say there's literally no excuse. There turn over rate is atrocious and the general manager looks like he's given up completely. I would rather drive the 7 extra minutes to go to holt Rd because at least they give you more than the bare minimum and treat you with kindness and understanding.