McDonald's Menu Prices at 884 W Market St ★3.5 (1642)

This McDonald's in Smithfield is a winner! I swung by and was impressed by how quick and friendly the service was. My order arrived hot, fries were crisp which is always a plus. And I have to say, the bathrooms were sparkling clean – a big thumbs up from me! They do have a playground that looks clean...there is a leather couch in the dining room, Definitely worth checking out if you're in the area and craving a quick bite. I do recommend...

Had me pull forward in the drive thru and wait an hour for 2 sandwiches. All while getting multiple cars through. Went in twice and manager was falling apart. Happened around 8pm Feb 28 2026. Whoever worked that shift absolutely sucked, telling multiple people to pull forward to never help them. My first guess should've been the multiple people leaving while waiting in line.

They are always over staffed and not focused I've seen times I've been waiting for assistance and an off the clock employee comes in then all of a sudden there two employees at the register ready to chit chat with the employee over the customer ( they need to bring Mystery Shoppers back ) the new generation has a lot to learn about customer satisfaction and ratings.

My husband and I go here bcos it is near our house. We are noticing that we have to take our food back bcos the beef is still raw. I’m not sure why this keeps happening. We asked for them to cook it well but it keeps happening. I blame this on management. The pics are my sandwich & the other is my husband’s sandwich.

I normally don’t go inside McDonald’s, but yesterday I decided to order at the counter because I prefer not to use the self-order kiosk. I ordered and paid for a simple black coffee. I stood at the counter for about ten minutes while customers who ordered after me received their food. When I politely asked if I could just get the cup — since it was only black coffee and the cream and Splenda were self-serve — I was ignored. The woman standing behind me even commented that I needed to complain because it appeared I was being completely avoided. After waiting with no acknowledgment, I walked out without the coffee I had already paid for. Thankfully, there was a Dunkin’ across the parking lot. Very disappointing experience. I will not be returning to this location.