McDonald's Menu Prices at 6860 Market St ★3.5 (1300)

Went in to get an egg mcmuffin this morning. I was really hungry and looking forward to that. Ive ordered this same breakfast hundreds of times over the years and never had this issue. But simply put , the egg wasn't hardly cooked. It was gross slimy and unedible. I don't really know what would cause this other than just being undercooked, but it was not at all appetizing. I did take it back into the restaurant, one employee pointed to the slime while asking another employee to remake it. They gave me back a sausage egg and cheese, which wasn't exactly what I originally ordered, I was still hungry , so I just went with it. The egg on that one was burnt on the bottom to the point that the egg separated from the burnt on the bottom of it as I was trying to eat it. After a couple bites , I called this adventure loss. I haven't ate mcdonald's in a couple of months up until now, and I probably won't eat there again for a while to come. Edit: I went in again tonight. Just to get a sweet tea and use the restroom. What I witnessed was absolutely disgusting. An employee apparently taking their break in the stall of the men's room, walks out of that stall, out of the men's room without washing his hands, and goes directly back to work bagging food. I will never step foot in this facility again!!!

Most of the employees are very helpful, others not so much. They act like they dont want to be there. Ordering at the register seems to be a long wait at times, especially when you are in a hurry in the morning, there is no sense of urgency, (phones, socializing, etc). Also im not sure what the policy is on gloves being worn when dealing with food, but not everyone wears them i have notoced when preparing food. Other than that it is clean and my order is always correct.

6860 Market St Wilmington, NC 28411 Money taken but order not given. Ordered Double Big Mac meal & 2 sundaes. Ordered at 3:45 A.M. Order was accepted and card was charged. Arrived a few minutes later and the Lady at the window said “Sorry we are making breakfast in 4 minutes.” Would have ordered breakfast if the menu board had been changed to reflect a breakfast menu, but it still had hamburgers listed. This is lousy customer service and the McDonald's app DID NOT say dinner menu was not available. I arrived with plenty of time (at least 5 minutes) for the food to be made, or it should have been already made or in the process of being made since the order was ALREADY PAID FOR! The lady said “sorry” but made no effort to even change the menu to breakfast so I could at least get some food since it was paid for. She said I would get the money back, but didn't say when, and with their lousy attitude I doubt I will get it back. I worked at McDonald's for many years (worked from store opening to mid afternoon, in charge of changeover) and was always able to make sure if someone ordered breakfast at 10:29 they got it instead of the lunch menu which was 1 minute away. Never turned anyone away. But I suppose the weak minded and lazy employees at this McDonald's do not care about the reputation of your brand or giving someone what was was already paid for. Like I said, I worked at McDonald's for many many years and hold no grudge against the company, but this is ridiculous that I had to waste gas money in this day and age and be told “No food for you!” I wasn't asking for crab bisque from the Soup Nazi, just the food I had ordered minutes before, with plenty of time to make it. I hope that my money is returned in a timely manner as I see it as stealing money from me for something that this McDonald's had no intention of giving me.

I came here to get a kids meal for my child. They did not put the apple slices in the kids meal! They gave me a milk that was covered in what appeared to be chocolate syrup! Based on this, it was a crappy experience! I had to rinse off the bottle of milk so that the chocolate syrup would not get smeared anywhere in my car. I don’t think they understand how to properly serve a customer! I won’t be returning. The store just replied to my comment asking me to go to a link but requires information that I don’t have because it was a mobile order and that info is not available. So the sentiment for this store remains.

I ordered a egg mcmuffin meal with coffee. Normal as usual except there was a .90 coffee upcharge. When questioned that decreased to .60. Still an upcharge for a meal deal. After paying I asked about the additional charge and the small coffee was included. So why force an upcharge. Maybe because I'm an older American and therefore gullible is the thought process here. Watch this when you order. Especially us older Americans.