McDonald's Menu Prices at Brooklyn — 11207 ★3.6 (2355)

I had a very upsetting experience at this location. I went to order three meals, but the employee insisted that I had only ordered two. When I calmly explained that it was three orders and told them I didn’t mind paying the difference or waiting, the employee became extremely rude. She accused me of lying, said she did not care, refused to correct the order, told me to go around, and then slammed the window shut. The level of disrespect and unprofessional behavior was unacceptable. This experience has left me very disappointed and concerned about the customer service at this location. This happen on 01/08/2026 at 6:22 PM

Took forever for an order that took 2 mins to grab. I ordered 2 apple pies, visibly ready, 2 mcflurries,(made in 1 minute after they looked at the screen) and a seltzer water. I waited for 10 mins while there were none in front of me. Unacceptable. And they burnt the apple pies. I would go back but I’m tired of waiting for terrible service.

I am very disappointed in this McDonalds. Every time I order something to eat, the food always comes out wrong or we are missing items. Not once have I got exactly what I ordered. On top of that they charge for dipping sauce that they don't include in the bag. With the economy the way it is , I feel it is really unfair to not get what I pay for. And why is the food always cold. I'm to the point where I'm not going to order from this McDonalds or any other McDonalds.

Rarely give a McDonald’s 1 star but the drive thru girl not only was she rude, she basically threw my food into my car…when I went inside to get additional items they forgot I’m directly making eye contact and speaking to someone inside and she straight ignored me “excuse miss” til she all nonchalant walked over didn’t say a word and basically aggressively put ketchup in my hand and at that she dropped it and expected me to pick it up. Everyone obviously hates working there, and it’s reflected in the attitude everyone has in there

I placed a pickup order through the McDonald’s app over 20 minutes before arriving, using two promotion codes for a cheeseburger and a drink. The order was supposed to be ready for pickup inside, but I ended up waiting over 40 minutes while four different employees (including the cashier and three people handling orders) acted like my order didn’t exist. They insisted a payment was required, even though the app clearly showed no payment necessary for the promotions. I had to call a supervisor just to get my food, and only after nearly an hour did they finally bring it out. When I finally got my order, the food was cold, soggy, and completely tasteless. it seemed undercooked and had no seasoning at all. This was by far the worst experience I’ve ever had at any McDonald’s or fast-food place. Very disappointed in the lack of professionalism and care.