McDonald's Menu Prices at Schenectady — 12304 ★3.4 (1718)

It’s in very good location they attack lots of people but the people who work here are very rude not so friendly and not respectful when you’re trying to talk to them they don’t respond or answer and disrespectful everybody just expect minimum respect but here I think they don’t know how to communicate with people really feel very bad and during the evening time I see lots of youths are creating noise and disturbing

Every weekend I was, I'm and I'll visit this restaurant this restaurant is on state street Schenectady which very great location and good for the people who live around Schenectady but the people who are working here are need to learn how to interact with customers because they never talk with me nicely or answer and they have some friends who always go in said the kitchen and talk loudly and create problems if the owner addressed the issue they can attract more family's and customers thank you take care bye

The people who working here are very rude not a customer friendly when you talk to them they don't answer disrespectful lot of homeless people are coming here especially evening time not so safe for kids our family to come here the management need to take care of this and tell the people who are working here they have to respect the people and Care them give them whatever they asked I am not happy with their service if the employees don't respect how they get clients they really need to address this especially in the Schenectady I need to learn how to behave with a clients its important

This restaurant is very close to the car wash centre laundromat and it is exactly in the state Street which is very close to the State Street and N. Brandywine Ave. intersection and it is on the state street and very next to the bus stop 905 and 355 stop here which is very good connectivity for this restaurant but the main problem is the people who work here they’re not so polite or customer friendly especially in the evening time I see a lot of students and homeless people who come here and make a noise and disturb and I don’t see it is so safe for the kids, but anyhow this is how the area and all over the country but not a problem and they have plenty of parking space in that they can install children’s playing area that will help them to attract more customers. They are also not far away from the highway so that more people can come here.

I am a frequent late-night customer at the 24-hour McDonald’s located at 1224 State Street, Schenectady, NY 12304. I often stop here after work because it’s the only place open overnight, which makes tonight’s experience especially unacceptable. I placed a mobile order through the app, yet waited over 20 minutes because the car in front of me was still placing an order, followed by another 15 minutes just for that car to be served. When I finally reached the window, I was told the latte machine wasn’t working. I asked for an iced coffee as a substitute since I had already paid, was told it wasn’t available, then told it was available but only if I waited another 15 minutes which I was okay with so I proceed. This is a 24-hour store. Customers should not be waiting 20+ minutes for a basic burger and fries, especially when orders are prepaid through the app. That is not acceptable service and shows a lack of proper overnight operations. What made this worse was the overnight staff and management’s attitude. There was no apology, no urgency, and no effort to resolve the situation for the wait. It genuinely felt like customers were an inconvenience rather than the priority. This reflects poor management and employees not doing their job to expected standards. This location serves many overnight workers who rely on it being efficient and functional. Broken equipment, excessive wait times, inconsistent communication, and unwelcoming behavior should not be normal at a 24-hour McDonald’s. I am specifically requesting that McDonald’s corporate review this location, particularly the overnight management and staffing at 1224 State Street. Loyal customers should not be treated this way, and this level of service does not meet McDonald’s standards. Thank you !