McDonald's Menu Prices at 311 Midway Blvd ★3.1 (2221)

Had an issue w my mobile order. Ordered at one location, sent me there, didn't have it sent me here they didn't have it. I have no car and a sick kid at home so family went to pick it up for me. I had all the emails and bank charge proof. Not only did she honor my order after dealing with me calling and my frazzled family holding up everything at pre dinner rush, they had all my customized details and the food was hot. Ig wasn't even her mess up to fix.. It was my last 30 and I couldn't cancel or get any help. Its women like this who make their community better. She handled 50 different issues extremely gracefully and determinedly. Thank you. I didn't get your name but its sat 2/7 at around 230-330 pm. Thank you for making my life so much easier today. Thank you so much. I don't know what you're paying her, but she needs a raise or a company perk bc she's running the heck out of that store!!!!

It's difficult to trust this restaurant to get orders right. I always make sure to check my food before leaving, even if it means holding up the drive-thru line. The restaurant praises its drive-thru times, so a longer wait will negatively impact their metrics and draw attention from corporate. I even went inside and ordered at the kiosk, and they still got my order wrong. How hard is it to correctly make a sandwich when you have a printed ticket?

What I ordered vs what I got. The food is just as disappointing as their prices. Seems nothing good comes out of this store. Food, and service seems to be a joke to the people that work here. How do you give someone a cup of iced milk when they order a hot coffee?

I have gone to this McDonald's a few times and they have never stirred me wrong until this time. I bought some food for my siblings as well for myself and I specifically asked for a plain triple cheese burger and it came smashed, on top of that it had pickles, mustard and ketchup. At first I was pretty mad but I didn't mind it, until I took a bite and tasted like it had been sitting there for more than 2 hours, it was soggy and wet. And trust me I've worked at fast joint before, I would never served a burger that had sat there for several minutes. They didn't follow the instructions and they gave me a peice of slop. I wanted to eat a burger. Instead I ate nothing.

They didn't put everything I ordered into the bag despite me being the only person there waiting on food and then when I had checked the bag and attempted to call them they have their phone shut off so you cannot get a hold of them and they are not ones to fix your order after you leave the establishment or no longer in front of their face and you have to wait a minimum of 10 minutes no matter what you order and it's like that each and every single time so I tend to avoid going to this location and I would recommend everyone else avoiding to go to that location as well. If I could give zero stars I would I gave zero stars for food service and atmosphere but I had to give a minimum of one star in order to write this review.