McDonald's Menu Prices at 3160 Medina Rd ★3.5 (1538)

We always drive through and they always forget something in our order OR they get my order wrong. I am told to pull back around or pull up ahead. It's annoying. It's especially annoying when I give them my order and they get it wrong. I mean I repeat it to them twice so this isn't an issue and it still is. I could probably not be bothered if they were nice about it but they treat me like I am the problem and terrible and inconsiderate. I don't yell. We have started to do drive through elsewhere. We used to get food here once a month because we drive from Medina to Cleveland for classes. Now I try to skip this place if I can.

We got food curbside. Waited an additional 25 minutes after I was prompted that my food was ready. Got home and noticed it was missing the nuggets for my 10pc and the Big Mac for my number one. So basically 2 fries and a kids meal is what I received. I called the store and the lady was very rude and told me she couldn’t help because I used the app. The app clearly states to contact the store for refunds. So I’m now having to dispute charges because McDonald’s employees don’t care to make things right. Try another store because this one isn’t it anymore.

Waited in line for 10mins(that’s fine) got to the kiosk to order food, was told to give them a minute but ended up waited another 30 with no one having there orders being taken(mind you two lines with like 5 cars). When our order was finally taken(by the manager) she was arguing with the workers at the same time. Got to the window and she is just stressing out, complaining, ranting, saying things to the staff. Very unprofessional and definitely not manager material. Oh and on top of that after paying we sat here for 10+ mins to get our food.

⭐️ 1 Star — If I could give negative stars, I would. This McDonald’s has officially set the bar for the worst fast-food experience I’ve ever had. They couldn’t even get the basics right: wrong change and not a receipt in sight. That should’ve been my warning. While I was waiting outside for my order, the bottom of the bag ripped and my food went straight onto the ground. And instead of acting like a restaurant with even a shred of standards, they literally scooped the food off the pavement, tossed it back in the bag, and tried to hand it to me like that was normal. Disgusting doesn’t even begin to cover it. Then they “forgot” one of my items, and when they finally handed it over, it was burnt, smelled horrible, and looked like it belonged in a trash can — not in a customer’s hands. A health inspector would have a field day here. The manager on duty was the worst part. Zero accountability, zero professionalism. All she could say was “stuff happens, I’m doing my best,” while blaming me for things I didn’t do. If that’s her “best,” this location is in serious trouble. This place is a joke — unsafe, unprofessional, and completely careless. If you value your money, your time, or your health, avoid this location at all costs. manager also said corporate doesn't care because it's a locally owned franchise so if thats true they are abusing the mcdonalds name. the owner should be ashamed of himself for this kind of establishment. im not the onky one look at the ratings.

Lady ringing me up in the drive through was extremely rude. I made a mistake and confirmed the wrong sandwich (which didn't change the price of the order at all) and she loudly said over her headset to another employee "well I confirmed with her before checking out so I guess just chnage the sandwich" and then rolled her eyes and just walked away from the window. I apologized for my minor mistake and she just rolled her eyes and left. Extremely rude and I was very uncomfortable. She was older with short spiky blonde hair.