McDonald's Menu Prices at 4190 Lynn Rd ★3.7 (1534)

If i could give 0 stars i would. I am extremely upset and honestly disturbed by what I witnessed tonight. On February 16, 2026 around 8:30 PM at the McDonald's - Rootstown (Store #11116), I returned a dinner box because the fries were ice cold. I had already taken a bite and spit them back into the fry bag because they were that cold. I went inside and asked for fresh fries. The manager on duty (savannah) opened my box at the counter and poured the fries I had already eaten from and spit back into, directly into the fry warmer beside the counter. I told her they were ice cold and before I could finish Her response was that the fries have a “time limit” on when they’re good and not good. I continued explaining again that they had been in my mouth. She said, “Well, I didn’t know that.” But even after I repeated multiple times, “You’re not going to take those out of there? You’re going to serve those to somebody else?” — they were never removed from the warmer...so if you got a chewed up spitty fry in your food, its bc the manager wouldn't listen. At that point, it’s no longer about whether the fries were within a time window. It’s about contamination. Once food has been in a customer’s mouth, it should never go back into rotation. Ever. What if I had something contagious? The thought that someone else could have been served food I had already spit into is beyond unacceptable. This is a serious food safety concern.

I have ordered from here 3 times on Doordash, even specifically adding AND PAYING for extra sauce and to add a straw for my drink (the straw does not add a charge) and STILL you guys can’t even complete that order! All 3 times I have received no sauce for my nuggets and no straw for my drink. How hard is it to read a damn ticket? I get forgetting to add it but when it’s a separate item what are you doing? Obviously not your job!

I decided to eat in instead of in my car. I'm very grateful that I did. The place is gorgeous. Very neat and tidy. The bathrooms are clean and very private. The employees are helpful especially for those that do not know how to use the kiosks.

Dear McDonald's, If you're going to charge an extra 30 cents for tea (UNSWEET or Sweet), please make sure to get it correct. Big hint, my order will always be UNSWEET Tea because that's what she likes. Sincerely, Your Customers Ps. Teach those kids how to pack a bag. Tired of pulling my fries out of the bag when I get home because they put them in upside-down.

If I could give 0 stars I would absolutely ridiculous dude I first went thru for breakfast and ordered big breakfast with hotcakes and a oatmeal I get all yhe way home now oatmeal so I drive back up and go thru drive thru explain they say okay come thru we will give u another I also ordered another breakfast for my boy and I kid you not they forget the oatmeal again so I have to go back in and get oatmeal so then we get home they literally gave us no syrup for the pancakes I mean seriously come on there was atleast 5 or 6 of you working and I mean guys how hard is it to read whats on the order and bag it I mean how do you forget syrup for pancakes guys thats just sad yall need to get it together miscommunication no more like completely careless more like you just dont give a crap!!!! I can understand a simple mistake but 3 in one order like that na that not cool!!!!!!!