McDonald's Menu Prices at 5360 Salem Ave ★3.1 (1787)

It is impossible for this location to get your order correct. I have been here a lot. I live 3 minutes away. I will drive miles not to go here. I tried again today. Another disappointment. Why cant this location overall just do better? Today, I didn't get hashbrowns, but got a extra burrito, didn't want to get back in line. Last time I had to come inside. Time before I drove off because intercom person was rude in front of whole family. I can go on, but I am sure I am not the only one disappointed in this location. Please do better, we deserve quality and friendly customer service. I can't remember the last time someone served me with a smile or the correct order.

First we asked for no ice and when we asked them if the sprite had ice because it clearly did they told us "no" but that isn't even the issue, we got home with the food and everything else was fine, missing a medium fry and my son's cheeseburger in the happy meal was absolutely petrified meat with a petrified piece of cheese. The phone isn't hooked up so I can't even call to inform them that ya know, I would want different freaking food. When I called I would get the same "sorry your call didn't go through" then some dial tone and the same message until I hung up.

Women here have a bad attitude. On the way taking my son to school10/22/2025 @7:45a.m. I stoped and got him a sausage McMuffin Meal. When I got to the window I asked the woman who handed me my food can I have a jelly for the sandwich that my son wanted. So she says with an attitude “it’s in the bag” and I didn’t bother to check. So I gave my son his food and he’s looking for the jelly and it’s not even in there. So not only did she pack my order and lie about it. She had an attitude about it like it’s a problem for me to ask for jelly for my son sandwich. Whoever this lady was working that morning. She was wearing a neon visibility vest. Whoever the manager is needs to speak with her and figure why she is bitter and upset. Possibly even find her a new position. People like that done need to be working in the drive thru dealing with customers! It’s way to early for attitudes, be thankful GOD woke you up this morning.” In the name of Jesus “Please look into what’s her problem! I’ll pray for her🙏🏾

I usually don't leave reviews but things here were so bad, I need to leave a review so the owner knows about this. I'm also working to be a McDonalds owner, so I'd like to know if this happened. I walk in on Tuesday July 22 2025 about 2pm and there is an old lady waiting at the register to put in an order. I walk to the kiosk and order food to dine in. When I finally got my food, they didn't bring my drink. Also, I needed ketchup so I walk to the counter. The old lady is still standing there. I'm waiting for awhile and as I am waiting, an employee (dark skinned short guy with a black hair with a brown patch - Don King style haircut). Walks past me and the lady to bring ketchup and BBQ sauce to two girls who apparently knew every employee. As he walks back, I say "Can I have ketchup, BBQ sauce, and I didn't get my drink". Then he nods at me and I hear him say "who is supposed to be" and then he disappears from sight. A few minutes later I see him all the way in the back making burgers. So I walk behind the counter saying "excuse me" multiple times and of course I'm being ignored. So, I walk further into the kitchen area before I can get someone to help me. Once I finally get my stuff, I turned around and and said "they have terrible service" to the same lady who was standing there and another guy who was standing there. They both responded "absolutely terrible service". When I sat down, I noticed the older lady was frustrated and left. I realized the SHE HAD NEVER BEEN HELPED!! She never was able to put her order in. In addition, the fries were hard and stale. Also, I wanted to charge my laptop and cell phone while I ate, but there were no outlets in the entire restaurant! There was one around the corner between the men and women's restroom, so I had to leave it there and stand guard watching it from a distance like with the eye of a hawk. I'm uploading the image of where I had to leave my phone. Also, the image of where plugs may have been removed. I will never come back to this McDonalds located at 5360 Salem Ave, Trotwood, OH. I was at a McDonalds yesterday and the experience was so much better. The much nicer McDonalds is located at 1219 N Gettysburg Ave, Dayton, OH

Absolutely got cold to Luke warm ig that food. Eggs weren't cooked all the way. And every thung was cold