McDonald's Menu Prices at 1375 N Shoop ★3 (1211)

The general manager is nice but has no business running this McDonald's. We waited over 20minutes for the smallest order ever and still half the food wasn't ready. Their receipt printer was down so they had no idea which order went were. I offered the suggestion of writing the ticket number of the bags but that is too much common sense for McDonald's. Overall do not eat here unless you want to waste your money and time.

They have a problem with actually getting food out in a reasonable time frame. They ask every car that goes through the drive‑through to wait in a parking space. I waited in a spot for 30 minutes before going inside to see what was going on with my order. They had given it to the wrong car. Not a big deal — I’ll just wait for a remake and move on. I called my wife to let her know that I was going to be a bit longer. At this point, I had invested about 40 minutes just waiting on an order. My wife called the store and asked for the store number so we could call corporate and complain, and the manager hung up on her. Somehow, he told the other employees that some “crazy lady” was calling in being irate — which she was not. At that point, I had to sit in the lobby for another 10 minutes while I listened to the entire staff bash, berate, and make fun of my wife. I suspect that if there were another McDonald’s nearby, this one would go out of business. Oh, and after 50 minutes of waiting for this food, I finally got it — and the fries were soggy and cold. Great work.

Went there for the grinch ordeal they are offering. Went inside and was never greeted by anyone, ordered at the kiosk and was told to take number 33. Well we watched 33 online and drive through orders leave the building before I finally got pissed after waiting 40 minutes in store for our meal. Waited at the counter for another 5 minutes before I was finally greeted and said we just want to cancel this and get our money back…well behold it took only 3 minutes after that for our food to show up. I realize it’s dinner rush but there has to be a better way…manager you need to manage. This is ridiculous for “fast food”.

The drive through service was terrible the person taking my order didn't ask if I wanted sauce drinks or anything. Waited for a long time without getting our food.

I had gone to McDonalds for a a Mcchicken, and the employees service was amazing. But then the manager had came out yelling and shouting at the employees over somthing trivial, I had thought that I had heard one of them start to cry later on I was still waiting on my mcchicken employees were being polite about it but then it had been 30 minutes and I asked for the manager and a woman came to me and was very rude and disrespectful she had an attitude when she took my complaint and walked back to one of her coworkers very loudly complaining about me to him and then gave me my food this was Monday afternoon beyond disappointed with that manger and do not recommend her or this place