McDonald's Menu Prices at 14975 S Memorial Drive ★2.8 (91)

Even when you place an order online, they still somehow manage to mess it up. I specifically wrote “NO CHEESE,” and the label on the outside of the bag clearly said “NO CHEESE.” So tell me why, when I opened the burger, it was loaded with cheese? It’s like they go out of their way to ignore the simplest instructions. This location is an absolute disaster. The customer service is beyond terrible rude, careless, and completely unprofessional. I have no idea why this McDonald’s even opened if they were going to get everything wrong: wrong orders, horrible service, and zero accountability. To make it worse, the employees regularly close the store up to an hour before the posted closing time like customers don’t matter at all. Whoever invested their money into this franchise completely wasted it. Bad management and incompetent employees ruin a business’s reputation, and this place is proof of that. Even if they fired every single employee and started over, I would never come back. This location deserves every bit of criticism it gets.

I love McDonald’s, but this specific location is extremely slow, no matter what time of day you go. I’ve been here in the morning, at midday, and in the afternoon; whether it’s busy or completely empty, it always takes forever to get your order. This is not just my opinion — my whole family lives near this McDonald’s and we all feel the same way. The slowness is constant. Today I ordered some breakfast sandwiches and selected parking spot number 4 for delivery, but I still had to get out of my car and look for the bag myself. To make things worse, I could see employees opening each sandwich because they didn’t even know what they had packed. That says a lot about how disorganized things are. Again, I like McDonald’s, but this particular restaurant is very, very slow, and the experience is always frustrating. Hopefully one day they can improve their organization and service, because the potential is there, but right now it’s clearly not being used.

We ordered a quarter pounder meal and a McChicken meal through the app for pick up thru the drive-through. The quarter pounder was refrigerator cold absolutely nothing about it was warm whatsoever. It was the wrong patty, not a quarter pounder patty, and of course by the time we opened the box and realized it we were 15 miles away. I’ve eaten McDonald’s for 54 years and I don’t expect much out of it but halfway warm food would be a reasonable request. Would NOT recommend this McDonald’s.

Good place to stop for quick bite. Kiosk ordering is sometimes a challenge for older folks, but there's usually someone available that can help when needed. I just had a small sandwich and small drink on this stop. Have dined here before with no bad experiences. Restrooms are clean, but I don't like the air dryers for your hands.

Disgusting!!! The workers had the audacity to do this bullcrap!!! Gross! The FIRST sticker clearly says 07:41 and we purchased these at 10:15!! Look how dry and crispy this pie is. This is not okay! Gross. Disappointed. Disgusting!