McDonald's Menu Prices at 1309 E Main St ★2.9 (101)

Well this McDonald's wasn't built for all generations, it was built for Gen Z, let me explain. First of all there is only kiosks to order from, yes there was a register up front but without anybody there to attend it, all the employees were in the kitchen and none at the front counter. There is no accessible soda fountain to be able to get YOUR OWN refills, there wasn't a spot for napkins or ketchup anywhere in the dinning area so if you need a refill or you need extra napkins and ketchup you have to walk up to the we counter and holler for someone, and so basically there is absolutely no customer service at all, I also put in my order to dine in and my food was still given to me in a paper bag, and then a bunch of high-school kids pretty much stormed the place I understand it's a public place and everyone has the same privilege to be there but there were disputes over who was at the kiosk first and lots of horseplay going on, I get it they're kids but still should know how to conduct themselves in public. Fast food was a lot of fun when I was growing up....there was this thing called customer service and it's becoming non existent. If this is the wave of the future then I don't want any part of it.

The General manager was being verbally abusive to young staff, it made the atmosphere of Tish location seem gross and uneasy, not what McDonald's represents. Also having cars move when no one is behind them is ridiculous.

Just kiosks, no frontline person unless you yell to the back area for assistance. My suggestion that would benefit customer service is to put a bell that could be heard in the back when a customer needs help. Foodwise, my egg McMuffin bread wasn't even toasted and was broken in pieces. The eating area is clean and so are the bathrooms.

If you ask for something to be changed it messes up your entire item. I think my fries have been hot twice, tonight they were cold and stale. I know they just opened but it's easy to read the ticket and make it like it states

I don’t have a single good thing to say about this location. We’re locals so we were excited to have another quick option in town but after adding up the missing food from the past year, McDonald’s owes us at least $100 in food! It’s almost as if they just do not look at the details of any order and throw random stuff in a bag. Things will be really bad for a while, they’ll bring in management to help fix the situation and within a week it’s terrible again. I wish they would straighten things out!