McDonald's Menu Prices at 757 E Cumberland St ★3.4 (1727)

I have ordered from this location several times. Too many times if I'm being honest... Delivery and through the drive thru. Every time is incredible. Hot, fresh, friendly team and people who go out of their way to ensure great customer service. Today, I called at 3:50 am to ask when breakfast would be available on delivery sites and Jen, the morning manager, was helpful and so kind. I received my order, fresh and hot, with a little extra treat, hot coffee (much needed) and apple pies. As the GM of a fast food restaurant, myself, THIS is what I look for in a manager. Thank you, Jen, for raising the standard for fast food customer service. Much love.

It's a nice place, quiet and clean. The young man was very nice and helpful with changing the toy for my daughter as he ran around doing the register, drive thru and more. This young man deserves a raise or promotion. Then there was the tall gentleman in the blue shirt that just had a nasty attitude. My husband asked about the new shake and the man just screamed that he doesn't know that my husband should figure it out. Im from NY so im used ro nasty but not in some places in Lebanon. He needs to be trained in customer service. But the young man was the one doing everything as if he was the only one working with the lady making the food.

Food was good and made properly, very clean, service was slow.

Went thru drive thru, order 1 thing. Didn't give or asked if I wanted my receipt. My change was short. Told a manager, they counted the draw was fine but the employee had just punched out and went home. That was the end with no resolution.

Went through the drive-thru with a mobile order, but they “lost it” or said it glitched out. After waiting 15 minutes in line, I had to park and go inside just to get a refund, then reorder everything in person — losing the mobile app deals I originally used. By the time I actually got my food, I’d been there over 30 minutes. I had to grab my own drinks, ask for a cup carrier, and my order was still wrong with cold fries. Not even a hint of customer service to make it right — no apology, no effort, not even a simple pie to make up for the mess. Extremely disappointing experience.