McDonald's Menu Prices at 461 N Keystone Avenue ★3.2 (1837)

I know it’s a McDonald’s, but good grief could any less care seem to be shown at this particular location? At lunch on Sunday, 2/15, I couldn’t believe the state of this restaurant. This location is consistently dirty from the floors to the tables to the bathrooms. Trash is often overflowing inside and outside. I’d hate to see the area the food is made! The kiosks never seem to have receipt paper with one broken to boot! Service, no matter the time of day, is painfully slow, with lines regularly building in both the lobby and drive-thru. They have three drive-thru windows but typically only use one. There is a difference between busy and neglect, and this feels like neglect. This appears to be an ongoing management issue. I hope ownership (Mac-Clark Restaurants, located over two hours away) will address the cleanliness, staffing, and operational concerns. McDonald’s has clear standards and this location is not meeting them.

MY family and I stopped here for something for lunch/dinner......we ordered 2:54pm and didnt get our food until a half hour later. No reason why it should have taken that long, but they did not make up for it because you would think if it was that long of a wait....THEY COULD HAVE AT LEAST MADE SURE THE FOOD WAS FRESH!!!! Double cheeseburgers that looked like they were just reheated and they were rubbery! Not to mention the stale burger buns that were just again rubbery! This restaurant used to be a good quality (for a McDonalds) but they have no management apparently because all they do is fool around and serve poor quality food that they should be ashamed of!!!

Extremely slow drive-thru, I waited a half an hour for a fish sandwich. DoorDash orders sure were going quickly while the staff talks with all the drivers and ignores customers. Avoid this McDonald's. The food isn't fast, quality, or cheap. What's the point.

Gone here many years quality has decreased over the years ive called management on 3 sepeate occasions only to have them remake the orders and still get it wrong. Ive expressed serval times no pickles becausee my son cant have them but put still have them remake the order just to find more pickles and for some reason no onion ever and barely any lettuce on chicken sandwhich and sloppy mess of mayo but yet you guys wanna get paid 15 an hour???

Not only did I get the wrong order I waited 45 minutes in a drive through line. The workers give you a nasty attitude and the managers are just as bad.