McDonald's Menu Prices at Rapid City — 57701 ★3.9 (1537)

Came through tonight at the Cleveland store of McDonald’s location ordered a shareable meal with two single quarter pounders with you know the 10 piece McNuggets and only one out of the 2/4 was actually done correctly. The other quarter looked like it was burnt like they did not clean their grills and then we ordered a double quarter pounder with bacon no onion got no bacon had 2/4 that were burnt to a crisp had half of the ketchup from the pump put on my sandwich and one measly pickle. I know it’s supposed to be too because I am an ex worker so I don’t know what needs to be done about this McDonald’s location, but something needs to be done.

We are traveling from Alaska and got into town later than expected, we acknowledge it was close to closing but we stopped off here to get food because we’ve been on the road all day; we weren’t expecting the employees to go above and beyond this late at night, but we did expect to receive edible food. We ordered McNuggets, a spicy McCrispy meal and a Quarter pounder meal. This was quite literally the worst $40 we have ever spent on food. The fries were old and stale, the quarter pounder was tasteless, half frozen, and extremely soggy, the nuggets were old and soggy, and the McCrispy was so hard, either frozen or severely undercooked, I couldn’t bite in to it and chew it. It was like biting into rubber. This was so bad, our dogs wouldn’t even eat it. This was very disappointing & disgusting, and we cannot recommend or advise people to eat here.

So to be quite honest I rode my bike into town today I'm waiting on a person from Facebook to buy something I have on Marketplace right... Well I actually had a dollar in change and then I have $2 on a card. . So I just go up and I tell the guy this is a little embarrassing but here you know we use my card and then I'll pay for the rest .. this kind of stuff just doesn't happen anymore. Daycen the young man that waited on me did not hesitate. He did something and handed me a receipt. I thanked him profusely.. You know what's a better than a McDonalds cheeseburger??? A free cheeseburger 🍔😋 God bless you Daycen,! Edited 10-21-2025 I have no way to reply to McDonald's other than this.... Thank you for your happy possible comments and that you will give kudos to Daycen.. Well I'll tell you what kudos don't pay the bills and kudos don't help a young man out.. I will retract and change my review if you do not at least give him some acknowledgment a raise in pay and enroll him in a management program that young man has a heart to help people and that's the kind of person you need to run your business.. I hope to hear a positive answer thank you...

I drove through here at 5:10pm today, Feb 10, 2026. Whoever was working the drive thru window and passing out food was the rudest person I have EVER encountered in fast food. She did not say a single word to me, shoved the food into my open window before I could even get my hands up to grab it, ignored me when I said thank you and then slammed the window in my face. ADDITIONALLY, I ordered a burger with only meat and cheese and these clowns thought it would be funny to give me a burger with NO cheese and all of the other toppings, so now I have a crying 9 year old. Thanks a lot, you guys are the worst McDonald’s in Rapid and I hope you are shut down.

I ordered three $5 meals and three cookies, but they only gave me one bag with three boxes of chicken nuggets. They didn't include my receipt. I went back to complain when I checked the bag, and the manager treated my wife terribly. By the way, we were driving a silver Elantra.