McDonald's Menu Prices at 2015 Bluff Road ★2.9 (1785)

50 minutes!!!!! And they take the orders off the board so their time don't show how long customers really been waiting. I asked them to fill my smoothie cup up since I paid for it and he said "that's what the machine does, we can't fill it up" and they act like all the customers been waiting nearly an hour dont have the right to be upset. They didn't even start on my order til I told them to bring the manager up to give me a refund. He wouldn't give me a refund, just said "we're waiting on nuggets"

Terrible service. Wait forever to give me food that I order ahead of time online. They are extremely lazy. I order through app and parked. Instead of delivering my food to the car fresh, they try canceling my order prematurely without giving me my food( like I don’t know the strategy they trying to pull). I politely had to call them about my order. Then they finally send someone out to give me my food and of course it’s cold. That implies yall were too lazy or trifling to deliver my food to my car. I would have excuse this if they were super busy but they wasn’t. They simply just didn’t wanna do it. I use the park feature bc yall don’t know how to talk to people through drive thru nor face to face. It’s not the customers fault McDonald offers this service. McDonald’s needs to throw the whole lunch crew away at this location and start from scratch….whoever owns this particular McDonalds needs to do a surprise visit you’ll be in your feelings real quick when you get a taste of what your customers deal with. Update: 1/28/26 went there again last night hoping they would be better than lunch crew…wrong they were actually worse and this time they got my order wrong. I’ve worked fast food is it really that hard to be nice and acknowledge customers. Everyone in there seems to have an attitude and hate working there. I’m already stuck waiting (inside the restaurant this time bc apparently they don’t deliver to the car at night. I don’t know if that’s a rule/policy but I wouldn’t be surprised if they just made it up so they wouldn’t have to do it.) I’m a pretty patient person but I was obviously patient for nothing because they got the order wrong. Don’t worry I will be sending this feedback directly to McDonald’s.

I spent 16 minutes in the drive thru to get a oatmeal. I ordered and paid for online. Got to the window and was given the wrong receipt. The oatmeal was not prepared correctly the cashier pulled me so she could get the cranberries and raisins and came back and gave me a bag with two apples she never acknowledged that they didn't have any raisins.

More often than not I'm disappointed by McDonald's lately. Ordered a combo here, got the drink and drank it while waiting for the food, after 15 to 20 mins waiting just walked away without food that was paid for... tired of waiting. Shame on you McDonald's. And no I do not want to click on a link or use some app to register my comments. Your problem is too much tech crap and too many ways to order..., not enough people involved service anymore.

They close the doors to the truck stop portion of the loves every night at 8pm turning drivers and loves staff away unless they are really persistent and I pass through this loves 2-5tines a week. Not customer focused at all, employees most of the time horsing around and not focusing on thier work. And this McDonald's is fully staffed as well so not good business practices here for the public and professional drivers.