McDonald's Menu Prices at 2230 Decker Blvd ★3 (1161)

I ordered through door dash. I am at work and can not leave to get food. So I ordered fries and Double Quarter Pounder with cheese. No onion, no mustard with extra pickles and ketchup. When it was delivered less than a mile away my fries were completely cold. The burger had the special order sticker on a single Quarter Pounder box. Which having had worked at a McDonald's many years ago I remember running out of the Double Quarter boxes before so I opened it. It was a Single Quarter Pounder with cheese all toppings not done even the way I asked. The bun was burnt and so was the meat was burnt. The fries were completely cold. The drink was nothing but carbonation. The delivery driver was so stuck in his phone when he came in he went to wrong door then when he sat the bag on the counter he knocked stuff off the desk. I tried calling to get it worked out and no one would answer the phone. Safe to say I am extremely upset and if could give less than 1 star I would. I only eat McDonald's when I am Missing my Great grandpa and this experience has ruined a fond memory for me and I am out the money they took right off the bat for food I need up throwing into the trash because I couldn't stomach it. Finally after almost 2 hours of calling someone answers the phone. And in order to fix the issue I must prove i am the one who ordered and what my order number was and they will remake it. But have to go in person to get it resolved. I ordered on doordash because I could not leave my work now at rush hour they want me to come in and fix this issue. Wow McDonald's your food and service has gone way below standards of my day! I will never order from you again especially for the cost I paid for my food to now have to go out of my way to fix an issue you screwed up in the first place. ABSOLUTELY NO CUSTOMER CARE!!!!

Always try to give this mcdonald’s a chance and it never ends well. i live right around the corner, 3 minutes away. went for breakfast, and ordered the 2 burritos, got home and they were cold. Not just lukewarm, just straight cold, meat and all. tried to call their store number and of course no answer. i get if there’s short staff but serving straight cold food?

This location is horrible! From the managers on down. Corporate training needs to be in effect for the entire staff. I haven’t been to this location in over 5 years because of the poor customer service I received. Decided to give it a try and 5 years later, it’s the same. What happened to service with a smile? They simply open the window and aggressively hand you your food. No greeting or nothing. They barely recognize you. It’s like you’re bothering them by placing an order and wanting to receive your food. No one double check orders. Items were missing and I didn’t even bother to turn around. I wish I could give this place zero stars. The owner(s) need to start with a new staff and corporate training.

Don't let Hannah work the drive thru. Spent thirty dollars waited almost twenty five minutes got to the window to get my food and when i was asked for sauce i was told it costs fifty cent and that i would i have to drive back around the drive through or come inside for sauce because there were cars behind me. Hannah was very rude and dismissive. When i asked to speak to a manager she said there was no manager on duty. She wears a lot of eye make up i guess to look pretty but was very rude

I normally do not review places, but this is the worst McDonald's I have ever been to in my life. The staff is extremely rude and unprofessional. Nobody acts like they want to work. I placed a mobile order and when I got there I was told they couldn't locate it and they couldn't issue a refund. No manager was available when asked to speak to one. It is also the DIRTIEST McDonald's I have ever seen. Stay AWAY!