McDonald's Menu Prices at 1111 Woodruff Rd ★3 (2570)

I had a 40 dollar order withvfor myself to deliver for uber eats. Drove 15mins out of my way.. waited to talk to a team member at the window. The 24 hr McDonald's switched from lunch/dinner to breakfast so the order had to be breakfast items. I informed the customer. Sold them on the idea of breakfast had a replacement for most of the items ( 2snack wrap meal was replaced with a bacon egg & cheese bagel, the cookies were a go unless they weren't available.. a smoothie for the mc flurry) but the GM Derrick was there and he would not substitute items because it may mess up his budget.. so apparently refunding the customer and wasting the delivery drivers time was the better option. Sad that McDonald's wouldn't serve an order. So order was canceled and uber eats no longer issues half the pay for the order.. I wasted my gas and an hour of my time and the customer is still hungry. But Derricks budget is safe.

The restaurant was pretty decent. Ordered on the kiosk, and the order took about 10 minutes to come out even thought it was just 10 nuggets and a milkshake. Went to get the nuggets when my order was called but there was no shake. When I asked, the worker apologized and said the shake machine wasn't working and offered me a McFlurry, which was fine. Overall the staff seemed pretty average and the restaurant seemed clean enough.

Absolutely the worst experience at a McDonald’s- EVER! This truly should be a drive-thru only. No staff available in main entry- must be called from the kiosk. They are understaffed with customer service (and food service) and overrun with disgruntled customers. Virtually no signage or instruction in kiosk area. When we finally got assistance from a delightful and very harried young lady, our order was placed and eventually delivered-missing straws, stirrers napkins, etc. Just pitiful.

No straws easily available, no easy access to napkins, poor ambiance ( looks like tables in an open backyard) . Empty at 3:47 pm on a Saturday. Burgers with poor overall flavor, new chicken fingers' taste was lame. See in second picture only soda servers, no napkins, no straws, no plastic cutterly, etc.

What an absolute atrocious experience this was. I've been coming to this location since '07 at least, and my God this place is unrecognizable now. At least back then there was somewhat friendly service and people didn't act like they'd rather die than be at work. The fries were fresh out of the heat lamp, I had to practically beg for my cups to drink out of, and not to mention the drink machine was unhooked. I will never go back to this location. Last time they ever get my money. What a horrendous experience. I wouldnt even recommend this location to my ex. There's more one star reviews of this location than there are employees. I also see the the owners only response to these reviews is to give a link. I'm not the one to call corporate, but I actually might this time. This is an epidemic all across the country. Entitled, rude employees with the work ethic of a vending machine, get snappy when you want your order correct after THEY messed it up in the first place, poor management, nasty attitudes, and I can honestly say that the emergency room at the hospital has more charm than the lobby. If you're reading this and made it this far, don't EVER come here.