McDonald's Menu Prices at 1770 Southlake Drive ★3.5 (2423)

Bacon is not done!!!! Fish is so rubbery it’s a shame!!! This makes no sense!!! We pay for our food. We would like good food. This place is so slack!!!! Damn it! Please give a damn about our food when we are paying our money!! Hard earned money!!!

I went here at 10:43 ask was they on lunch young lady said yes I Oder a Big Mac Meal open my box after I pull off my bread was like it was a day old spoke to 2 people the First Lady was so rude ask her name she put the phone down git the supervisor she didn’t wanted to give her name whoever made this sandwich knew that the bread was old and hard serve customers what y’all want to eat it’s no way yall round here selling one day old bread to customers close the whole restaurant down

I bought a McCrispy combo for my son, and when we opened the burger box, the bun had green mold. This is a serious lack of hygiene. I hope the Health Department takes action. I have already filed the corresponding complaint.

Tonight I ordered McDonald’s via the app. The kids asked for McDonald’s and we’ve not had it in quite some time so I agreed. So I ordered delivery so by the time they finished their nightly routine dinner would be here. Well unfortunately the DoorDash driver who was assigned our ordered only delivered my drinks. So I immediately contacted the number provided by DoorDash for the driver. They informed me that was all McDonald’s gave them. So since I’d not planned anything for dinner I made the drive I didn’t want to make from the beginning. And I was met with nothing but respect and kindness . They assured me they’d given the driver 2 bags and had even included a shamrock shake bc they’d read the order incorrectly. They offered to show me the cameras as well. They remade our food considering this was to feed my children. I contacted customer service and made a formal complaint on the driver. It’s sad that someone not only received the tip I provided but also kept the food I paid for. Which is frustrating considering it was my children’s dinner. So thank you to the staff on duty tonight for taking care of everything even though they didn’t do anything wrong! I may have been frustrated at the start but I was nothing but grateful by the end.

Edit- look at that raw ahh bacon. 30$ for inedible food. Before throwing new people in drive thru to take orders, you should train them the menu. I’m not sure why it was rocket science to make my large number 9 a combo when that’s literally what I asked for. If I wanted 2 individual cheeseburgers, large fry, and large tea, that’s what I would’ve asked for. I simply just wanted it rung up as a combo. Then the person they went to to come “help” was rude and could barely even hear her over the mic. It’s not even 8:30 at night, I can tell second shift is just a “fend for themselves” type shift. I don’t ever expect greatness from any McDonald’s, but I was hoping common sense was given. Oh and to top it off, my 2 cheeseburgers are plain with nothing on it. Nothing we ordered was plain. So I guess the kitchen staff need training too on the menu. And at least put salt on these cold ahh fries. The best service I’ve gotten from this store is early lunch time, I guess when the gm is here. Anything after 3pm, I wouldn’t recommend coming here lol.