McDonald's Menu Prices at 822 Highway 17 ★3.6 (1953)

I ordered a Bacon Qtr Cheese Burger Combo. Only 2 cars in front of me,…It took almost 20 minutes in line. Drive through person just said what I had to pay and took card nothing else. The next window for food just handed me the bag without saying ANYTHING and closed window, . The ticket on box of burger even showed what it was so I assumed it was right.. Took food home (5 minutes down road), the burger is not only cold but burnt and no bacon at all. Even the bread is hard. Im so mad and too tired to go back out to get anything. DO BETTER!!!

Rude as hell and burgers have so much salt they're hard to eat! Asked for simple condiments while girl with the braids was handing me my order. Got home. Not a single condiment whatsoever in the bag. Talk about rude. Smh. Employ better quality folks McDonald's! This was not my first bad experience. But, it is my last. I will not go back to this subpar location again!

Subject: Formal Complaint About Poor Service and Unprofessional Behavior – 10/09/2025 at 7:16 PM I would like to file a formal complaint regarding the entire staff working the evening shift on October 9, 2025, at 7:16 PM, including the shift manager or supervisor on duty. The service I received was completely unacceptable. The staff made an error when taking my order, charged me incorrectly multiple times, and then argued with me instead of fixing their mistake. When a customer clearly explains their order, it is the responsibility of the team to listen carefully and ensure accuracy — not to blame the customer afterward. If a mistake is made, the proper response is simple: remake the order correctly, apologize sincerely, and hand the customer their food. That is the standard of professionalism and service expected from anyone representing McDonald’s. Unfortunately, what I experienced was the opposite. The shift manager was dismissive, argumentative, and extremely unprofessional. I was told I “didn’t know how to order” and that McDonald’s has “never had a Spicy McChicken,” even though I clearly explained what I wanted and have ordered it many times before. That level of rudeness and misinformation is unacceptable. My complaint is not only about the wrong order and overcharging, but also about how poorly the situation was handled. Good customer service means treating customers with respect, taking accountability for mistakes, and resolving issues promptly — not arguing or making excuses. I was charged for items I did not order, including a Spicy McCrispy for $4.79. When I asked for it to be voided, I was met with resistance and attitude instead of an apology. I had to ask for a full refund and the order to be voided, but instead of processing an instant void (which I know is possible), they issued it as a refund, forcing me to wait 3–7 business days for my money. Attached are photos of: • The original receipt • The void/refund receipt • My online order showing that the correct total should have been nearly half of what I was charged in-store This entire experience was extremely disappointing. I expect a formal follow-up from McDonald’s Corporate. I am also submitting this complaint to the Better Business Bureau (BBB) and the Attorney General’s office, as I believe customers deserve honesty, respect, and fair treatment. I sincerely hope this feedback is taken seriously and that proper action is taken to retrain or review the staff and management involved.

got breakfast around 7:20 and they were so nice! i made a mobile order and went through the drive thru. my order was hot and fresh, and it was correct. will definitely come back for breakfast ☺️

I ordered a big Mac meal with fries and a double cheeseburger. What I got when I got home was a fish sandwich and a cheeseburger. The Problem is, they were not busy.They were only two of us in different lines that drive through! No excuse for this type of business