McDonald's Menu Prices at 3435 Highway 153 ★3.4 (2119)

I had a great experience here. Girl who got my mobile order was great. Wasn't too long of wait. Most people use drive thru so you will definitely wait longer. Mobile Ap is way to go. I leave with food with same cars in drive through.

We visit this McDonalds purely out of location convenience. The drive thru staff does not engage with the customer in any way. No greeting, thank you, or you’re welcome. Inside is even more of a nightmare. You can never tell who works there because there is zero uniformity. On many visits, employees are always yelling or arguing with each other. I watched an employee become angry over the drive thru so they threw a customers items in a happy meal container like it was a sack of rocks. Wait time is atrocious. It doesn’t matter if you order ahead, on the digital board, or at the register. You’re going to wait 20-30 mins to receive just a simple order. If you need a refill, condiments, or extra napkins, chalk it up as a loss. Getting an employee to acknowledge you is impossible. I hope this location gets the leadership it needs to become successful one day.

I have almost never received my food at the window at this location. I have been pulled forward to a drive thru parking space or next to the door almost every single time, no matter how busy they are, time of day, or order size. I’ve waited over 30 minutes for a buy one get 1 mcchicken for $1. What’s the point of having drive thru time as an in house performance metric if the employees consistently bypass the metric by pulling people forward to make their window time look prettier on paper?

Waited 25 minutes for filet of fish and 10 piece nuggets. Only to find out when I got home. The bun and fish were very stale and instead of nuggets they put pieces of a burger patty in the nugget box instead. The burger wasn't even cooked well.

The two employees at the front were fantastic tonight with the lobby full of Door Dash drivers, regular walk-in customers and the occasional drive thru customer who needed items or sauces. Patience under stress was demonstrated and they kept calm and continued to get through the orders as fast as possible. I wanted to commend their efforts tonight. This McDonald's is fortunate to have people who handle their business so well.